Question about Kenmore 40494 / 40495 / 40499 Electric Single Oven

1 Answer

I have a kenmore wall oven model 911.30469792. The clean cycle will not work, it starts to lock the door, says locked door, then says lock door, beeps twice and then goes back to the time display. The oven does not get hot, and nothing happens. Any ideas?

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  • 15,935 Answers

It appears your door lock mechanism has failed in this instance.

First - unplug the unit for 40 minutes and re-try.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.





Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Oct 01, 2010

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Related Questions:

1 Answer

What does error code F-90 mean on a Kenmore delf cleaning wall oven


The F90 error code indicates that the door unlock time exceeded. This will happen if the lock is in the locked position with the oven door open or if the lock motor fails. Have someone hold in the oven door light switch while you set the control up for the self-cleaning cycle. Let the self-cleaning cycle run for only 4-5 minutes then press stop/cancel. This should allow the lock assembly to reset & retract the door lock back into the unlocked position.

You can also try resetting the appliance by disconnecting it from the outlet or switch off the circuit breaker for 20-30 minutes. Once power is restored run a test cycle. If this does not work I suspect a door lock assembly failure. This type of diagnosing will require accessing the lock assembly & using a volt/ohm meter for testing

Nov 03, 2016 | Kenmore Ovens

1 Answer

I have a ge profile oven model starts pt 916 when i broil food the "locked" light flashes, i usually keep the oven door open so i can watch the food after about 5 min the locked light goes off


The only thing spring to mind Mary is that you somehow selected a cleaning cycle which superheats the oven and turns burnt on fat and grease to charcoal. The cleaning cycle never finished and the stove remembers it. The light is flashing to remind you. When the cleaning cycle is in progress, the door locks until it is finished.

Either remove the wall power plug or flip the breaker and leave it overnight. It _should_ erase it from the memory. Or you have to compete the cleaning cycle as per the instruction book.

Sep 05, 2016 | GE Ovens

1 Answer

Why is the oven stuck with a "Door Locked" error?


Just guessing but did you just use the clean cycle???? During clean, the oven temp gets high enough to trip the door lock safety thermostat. This is to keep owners from trying to open the door when oven is too hot from clean cycle. It sounds like that safety didn't reset to normal when it cooled off and therefore the door is still locked. With door locked you may need to get oven out of the wall and remove top cover to get to the lock system and thermostats. Make sure power is off before doing any of this.

May 02, 2015 | GE JKP30WMWW 27" Built-in Single Electric...

2 Answers

What is the f7 fault code


I have the double wall ovens. The lower oven read door lock & flashed F7. Check to make sure the lock is not sticking out a bit, it is on the left side of the oven. I'm not sure if this is what the f7 fault code is, but it worked for me :)

Nov 24, 2010 | Fisher and Paykel AeroTech Double OD302...

1 Answer

I turned on the cleaning switch for my self cleaning wall oven and now it seems to be finished but mthe door lock is still on and the oven keeps making a buzzing noise what do I do?


If the lock does not open after the oven has cooled down, then try this: First, unplug the range or shut off the circuit breaker for ten minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door. Next, set the self-clean cycle again and only allow it to work for twenty minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door

Mar 13, 2010 | Frigidaire 27 in. Electric Double...

1 Answer

I have an older model double oven by Kenmore - probably 15-18 years old. I was baking bread in foil three days ago and the oven set on bake 325 degrees. (I had been cooking a roast in it for several hours...


Hi.

the oven may have locked in consequence of the self cleaning cycle.

After unplugging, allow the oven cooling down for few hours.

If the is still locked, then the high temperature generated in self cleaning cycle may have damaged temp probe, door latch, or electronic control.

Parts must be tested to discover the fault.

Call Kenmore at the number listed on the owners manual.

Regards.

Mar 03, 2010 | Kenmore 40494 / 40495 / 40499 Electric...

1 Answer

Can I clean a TruTemp oven with soap and water without ruining it?


Hi,

Yes you could clean it.

Check few details :-

t the bottom of this post you will find the web address for your ranges manual and the self clean system is in side this manual.

How to self clean

If your model has a door latch, never force the latch handle. Forcing the handle will damage the door lock mechanism.
The oven door must be closed and all controls set correctly for the cycle to work properly.
Before a Clean Cycle
For the first self-clean cycle, we recommend
venting your kitchen with an open window
or using a ventilation fan or hood.
Remove any broiler pan, broiler grid, all
cookware, probe and any aluminum foil
from the oven—they cannot withstand the
high cleaning temperatures.
NOTE:
If your oven is equipped with nickel oven
shelves, remove them before you begin
the self-clean cycle.

If your oven is equipped with gray
porcelain-coated oven shelves, they may
be left in the oven during the self-clean
cycle.
Soil on the front frame of the range and
outside the gasket on the door will need to
be cleaned by hand. Clean these areas with
hot water, soap-filled scouring pads or
cleansers such as Soft Scrub®. Rinse well
with clean water and dry.
Do not clean the gasket. The fiberglass
material of the oven door gasket cannot
withstand abrasion. It is essential for the
gasket to remain intact. If you notice it
becoming worn or frayed, replace it.
Wipe up any heavy spillovers on the oven
bottom.
Make sure the oven light bulb cover is in
place and the oven light is off.
IMPORTANT: The health of some birds
is extremely sensitive to the fumes given
off during the self-cleaning cycle of any
range. Move birds to another well ventilated
room.

NOTE: Use caution when opening the upper
oven after the self-clean cycle has ended.
The oven may still be hot.


How to Set the Upper Oven for Cleaning
On models with Gas/Control Lockout,
touch and hold the Gas/Control Lockout
pad for 3 seconds to turn it off.
NOTE: The surface burners must be turned
off prior to the self-clean start time.
If your model has a latch, latch the door.
Touch the Self Clean pad.
Using the number pads, enter the
desired clean time, if a time other than
4 hours is needed.
Clean cycle time is normally 4 hours. You can
change the clean time to any time between
3 hours and 5 hours, depending on how dirty
your oven is.
Touch the Start pad.
On models without a door latch, the door
locks automatically. The display will show
the clean time remaining. It will not be
possible to open the oven door until the
temperature drops below the lock
temperature and the LOCKED DOOR
light goes off.
The oven shuts off automatically when the
clean cycle is complete.
When the LOCKED DOOR light is off,
slide the latch handle to the left as far
as it will go and open the door. If your
range does not have a latch, the door
will unlock automatically.
The words LOCK DOOR will flash and
the oven control will signal if you set
the clean cycle and forget to close the
oven door or forget to latch the door
on models with a latch.
To stop a clean cycle, touch the Clear/Off
pad. When the LOCKED DOOR light goes
off, indicating the oven has cooled below
the locking temperature, unlatch the door
(on models with a latch) and open the door
The oven door must be closed and all controls set correctly for the cycle to work properly.

How to Delay the Start of Cleaning
Make sure the clock shows the correct time
of day.
On models with Gas/Control Lockout,
touch and hold the Gas/Control Lockout
pad for 3 seconds to turn it off.
NOTE: The surface burners must be turned
off prior to the self-clean start time.
If your model has a latch, latch
the door.
Touch the Self Clean pad.
Using the number pads, enter the
desired clean time.
Touch the Delay Start pad. The earliest
start time you can set will appear in the
display.
Using the number pads, enter the time
of day you want the clean cycle
to start.
Touch the Start pad.
On models without a door latch, the door
locks automatically. The display will show the
start time. It will not be possible to open the
oven door until the temperature drops below
the lock temperature and the LOCKED DOOR
light goes off.
The oven shuts off automatically when the
clean cycle is complete.
When the LOCKED DOOR light is off,
slide the latch handle to the left as far
as it will go and open the door. If your
range does not have a latch, the door
will unlock automatically.
The words LOCK DOOR will flash and the
oven control will signal if you set the clean
cycle and forget to close the oven door or
forget to latch the door on models with
a latch.
To stop a clean cycle, touch the Clear/Off
pad
. When the LOCKED DOOR light goes
off, indicating the oven has cooled below
the locking temperature, unlatch the door
(on models with a latch) and open the door.


After a Clean Cycle
You may notice some white ash in the oven.
Wipe it up with a damp cloth after the
oven cools.
If white spots remain, remove them with a
soap-filled scouring pad and rinse thoroughly
with a vinegar and water mixture.
These deposits are usually a salt residue
that cannot be removed by the clean cycle.
If the oven is not clean after one clean cycle,
repeat the cycle.
You cannot set the oven for cooking until
the oven is cool enough for the door to
unlock.
While the oven is self-cleaning, you can
touch the Clock pad to display the time
of day. To return to the clean countdown,
touch the Cooking Time pad.
If the shelves become hard to slide, apply a
small amount of vegetable oil or cooking oil
to a paper towel and wipe the edges of the
oven shelves with the paper towel.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Sep 05, 2009 | GE Profile JTP18 Electric Single Oven

1 Answer

Can't disengage oven door lock


Lock disengaged on its own after a day. Oven is now clean, everything working properly.

Jul 06, 2009 | Kenmore 40494 / 40495 / 40499 Electric...

1 Answer

Door locked after shutting down cleaning cycle earlier than


The oven door lock needs approximately 1 hour to cool down before the oven door can be opened after a self cleaning cycle has finished. If the lock does not open after the oven has cooled down, you can try....1) Unplugging the range or shut off the circuit breaker for 5 minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door. 2) Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door.

Most ranges today use 3 different types of door locks...one is a solenoid controlled lock ( you hear a loud buzz noise when setting or unlocking the lock and has a arm that you must move to set the lock )...another is a heat sensitive lock ( has a arm that you must move to lock and un-lock, makes no noises and has a spring that slowly moves to lock the door will the oven is heating up )...Some locks are motorized ( no handle to move, the motor locks the door by it's self when you set the range for self clean )... If the motorized and heat sensitive locks fails to open after the self clean cycle, you must access the lock and move it yourself to open the door. On the free standing ranges, most times you must lift the cook top to access the lock mechanism. On built in ovens, the oven must be pulled out to remove the top access panel to get at the lock mechanism. Some build in ovens can have the control console removed to access the lock system. On the heat sensitive style of lock, there are no electrical parts to operate the lock, usually you will need to replace the lock. On the motorized style of lock, you will have to use a ohm/volt meter to test why the motor will not work. On the solenoid style of lock, the solenoid is often mounted on the back of the range and can be accessed by removing the rear panel, some may be mounted at the front, such as in a built in oven. The failure of the solenoid style of lock is normally caused by a bad lock solenoid. In order to get your door open, you must operate the door latch mechanism manually. Unplug or remove power from the range. Take the rear cover off the range. Locate the door latch assembly and operate it manually and open your door. Then check continuity of the solenoid. Some of the latch assemblies have micro switches to supply power also. You may need to check them. You should be able to get the door open and use your range until you can get a tech to repair if you can not repair yourself.

If you've interrupted the clean cycle or have accidentally set the clean cycle with the oven door open, the latch may have engaged and now the door can't be closed because it will hit the latch. There may be a door activated* switch on the front face of the oven. In this case you may need to manually press that door switch with your finger while at the same time canceling the clean cycle to get the latch to retract so the door can close fully again.

May 17, 2009 | Frigidaire 30" Self-Cleaning Freestanding...

1 Answer

Oven wont come on


the oven door lock assembly has locked its self in to clean you can find the door lock assembly at the top of the oven where the door shuts sometimes if you push on the locking hook this will solve the problem

Dec 17, 2007 | Whirlpool RBS245PD Electric Single Oven

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