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Re: "Line in use" on screen. can't call out or receive...
First you need to diagnose where the problem is. I like an old corded phone for this. Unplug the cordless phones and plug a different phone. What tone do you hear if any? Find where your phone service comes in and open that box. (If you are lucky, you can just unplug the cable that runs to inside phone lines and plug in an RJ-11 jack (that spare phone). What do you hear? Older service boxes need a special connector to test that line. They are available but expensive (Cyberguys.com for example); a service technician from your phone company will have the tool.
If you hear either nothing or a fast busy signal at the outside connection, call the phone company. (could be a crossed connection or anything else) If you get a regular dial tone there but not inside, it's an inside problem and you'll need to pay for a service call or find the problem in your wall. Check the jacks and any visible wiring (like in a basement) for damage.
I hope this helps.
Cindy Wells (who has had several phone outages that gave line in use errors that were outside problems. The phone company service person solved the problem quite quickly. One was a crossed line at the road; another was after a lightning strike damaged a part of the DSL installation)
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Showing 1 New Call would mean you need to check the Caller Display Record by pressing the arrow pointing up marked "Calls". This is not related to not being able to make/receive calls. If the phone is ringing and displaying "Handset 1" then check line, if it says "searching" then you will need to register handset. Call 0845 345 9677 for more help.
Sounds like the ring assignmet programming has defaulted.( all lines ring at station 4 only)
To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is). with the handset down enter #20 the screen should say MMC DISABLED 1) enter in 1 2 3 4 1 # (that enables programming) 2) enter in #62 the screen should say day ring assn 3) press the line you wish to program 4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset) 5) press # when finished with the line repeat for each line
You can buy a 2 line phone, but to use the fax/dsl line for voice, you will also need a line sharing device.
"The stick" is a good brand....
All it does is recognize if an incoming call is a fax or a voice call. If fax it would go to a fax port on the stick. If voice, it comes out the voice port which you can call on.
The same rules apply to this line....if something is using it, the next call will get busy......But now you could have the phone company "Hunt" your line 1 to line 2 (fax/dsl) if line 1 is busy.......hence...2 incoming lines....
Fax display screen always reads, "Auto receive". When attempting to
fax, the busy light flashes. Busy light stops flashing for 30 seconds,
then starts flashing again. Above is the default settings for the fax.
NGB0 indicates signal error or line condition error. U need to check the phone line. U can hook any single line phone to the phone line, check for tones without background noise.
Quickly, return this Phone is you still have a chance, my small business used this phone for EXACLY 2 years, and now all lines are DEAD, NOT A SINGLE ONE WORKING. LINE ONE AND THREE HAVE NO DIAL TONE EXCEPT EXTREMELY LOUD STATICS. AND LINE 2 AND 4 ARE TOTALLY MUTED.
A lot of my customers are complaining about not being able to reach me in my office.
unplug everthing from all jacks in the house. call your # a couple of times. if the line rings, plug everything in 1 at a time, but call again after each hook up. if the line goes dead or is busy, that phone you just plugged in is the problem. [ a short in the phone, computer, answer machine, or any piece of equipment plugged into the phone line.] if the line is busy when everything is unplugged, call your phone company. there maybe a problem with your inside wire.there also maybe a box [called a nid] inside your basment/garage or on the side of your house, where you can plug your phone directly in, bypassing all the jacks in your house
hope this helps.
The feature you are looking for is called "prime line" or "Line preference" but not "ringing line preference". It is not usually on by default on a multi-line business phone system. Your system can do this but I suspect it's a system programming feature and not something you can set yourself. You would have to have the phone system administrator make the change. Or you may pay an installation company to make programming changes?