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We have a kenmore limited edition side by side refrigerator..manual says model 5162 or 51673 or 51674 or 51679. All of a sudden it does not produce ice nor keep the food frozen in the front of the freezer (new food additions). We have looked behind the frige and everything looked fine and took out the ice bin and could see nothing obviously wrong. Any suggestions on what could be the problem?

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: no ice production Barry, check out the above post, it will give you instructions on how to jump start it. Reply back if you cant get to it. Catriver.

Posted on Jul 08, 2007

  • 87 Answers

SOURCE: Whirlpool s/b/s refrigerator - water not evaporating on freezer side - collects & freezes under bottom food bin

Did any of the repairmen replace the heater which is at fault or did all three of them change it? If it has not been changed then I would suggest that it should be. If it continues to be a problem then you can get drainline heaters added to the system but you would need to talk to a fridge guy before they wasted a journey. The other possibility is that the front cover is not inside the drain pan or a leak in the drain pan, and if you have an icemaker you could even get water coming from further up the cabinet. Either way I would suggest picking your favourite of the three and tell them that the problem is unresolved. Most fridge guys offer some sort of warranty on work that they do. Hope this is of some help.

Posted on Sep 11, 2007

  • 45 Answers

SOURCE: water freezing at bottom of freezer, food not freezing

maybe? yeah but have you checked that the drainage hole is is clean and clear from any trapped dirt, that is sometimes a major problem, it stopped my freezer from functioning for weeks!! but the day i cleared it the water was gone, and the freezer was working as good as new!

Posted on Dec 22, 2007

  • 2651 Answers

SOURCE: Kenmore side by side 596.57582790

you would have to remove the back lower panel of the freezer section to get a feel as to whats going on in there. behind the panel you will find an evaporator panel that should have consist ant frost pattern from top to bottom with no excessive clumps of ice.I'm assuming you don't otherwise your refrig would be working ok..
either theres only the top 1 or 2 coils actually have ice on them, and the rest of the coil is bright shiny aluminum. or there is an excessive amount of ice built up so far that you dont even see an evap coil.
if the first is true and threre little frost then that points to a sealed system/ low freon issue. and call a servicer. you should have a full 5 yr warr. for sucha problem
if its the second issue hen theres a defrost problem and youll need to replace either the defrost heater, defrost thermstat( most likely),or the defrost board/timer

Posted on Mar 25, 2008

  • 25 Answers

SOURCE: Frost build up in the freezer section of my side by side Kenmore

Replace the defrost clock.

Posted on Feb 25, 2009

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