Question about Hoover U8171-900 / U8172-900 / U8173-900 / U8174-900 Savvy Bagless Upright Vacuum

2 Answers

Hoover savvy motor problem

Sucked piece of material into agitator now the motor doesnt work is it a switch, reset or is it the motor?how do I tell whats wrong?

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  • Dustin Eley May 01, 2008

    I sucked up a drawstring to a pair of sweats. I had already repalce the "lifetime belt" twice. Now all the lights come on and it has suction, but the motor doesnt spin... I took the whole thing apart and pulled the motor. is the motor burned up?

  • aarmel May 19, 2008

    Looks like I am not alone. My kids sucked up "strings" to plastic pom poms. I was able to get to the belt and check it from the other info on this site, but once done, and all in "working" order, the brushes still do not rotate. I know that you have to have it in the "vacuum" position, so that's not it. I also am wondering if the motor is burned up and if it is, can it be replaced for a decent price or am I better off just getting a new vacuum?

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Take the brush roller out and see if the ends turn freely.if not then something is caught up inside the ends where the bearings are.the ends either pull off or hold one and unscrew the other end.thake the bottom plate off then there are 2 screws about midway up one on each side take those out,then remove the hoover emblem off the top front of the base and there is a screw there.check the belt and look for foriegn objects inside.if the brush roller don't turn freely then you might need a ew rollerr

Posted on Sep 09, 2009

  • 1 more comment 
  • PETE GALATI
    PETE GALATI Sep 12, 2009

    if your hoover savvy has a circuit board under the top of the base check and see if it looks or has any burnt spots on it if so you will need a new circuit board

  • PETE GALATI
    PETE GALATI Sep 12, 2009

    take the top of the base off and look at the circuit board and see if there are any burnt spots on the board.i have a hoover savvy and the circuit board keeps burning up.typical for a savvy

  • PETE GALATI
    PETE GALATI Sep 12, 2009

    IF YOUR SAVVY HAS A CIRCUIT BOARD,Take the top of the base off and look at the circuit board and see if there are any burnt spots on the board or plug

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  • 2 Answers

The problem is the lower roller assembly circuit board fried. It happened with mine as well. I tried to order a new circuit board from Hoover, but they get it third party and don't want the liability. This is very frustrating. I'm waiting for them to call me back.

Posted on Aug 27, 2008

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1 Answer

My Hoover savvy won't turn on


Unplug from Power FIRST!
If you can find the backside ot the OFF/ON switch you can see if it is worn out or broken. Do you have a voltage tester? If so carefully expose the leads into the switch, then plug in power, and test if both sides are HOT (110volts) when switch is turned on. If so, then it may be the motor is bad. If only one side is hot then the switch is likely bad.
Take to a VAC Store to get a replacement.

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the reset button is in the handle, under the cover for the switch. remove the two screws and pop apart. you need to pull up the little post under the lever switch, and push it back down. hope this works for ya.

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The hoover savvys have a reset button on the top of the hood, its to keep from destroying the belt. Simply press that button and the brush should start to turn.

If this does not solve the problem it is more than likely the belt (rubber band thingy :) ) in this case pull the bottom plate off again, but this time lift the brush out and slide it to the side and out from the belt. Then look inside the machine and get the belt off of the motor drive gear. Once the belt is out turn it inside out and make sure the teeth to the belt are all there. ( if they are not there will be burn marks.) If it is missing teeth simply replace that belt and you're back in business.

If it is not the reset and it is not the belt, some of those machines had bad switches in the handle. You will find that there is a circut board in the top handle which sends power to the vaccum motor but not the brushroller motor making it seem as if everything is running just fine. You will not be able to buy just the circut board, they come as an assembly and include the whole handle. Unfortunately there is no good way for someone unexperienced to tell wether there is power to the brushroller motor or not. In this case a Hoover service center would be able to assist you though you may end up paying a small labor fee.

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The switch contacts are burned out and the switch must be replaced. This link sells the whole handle with switch but, check your serial number to be sure to get the right one. If you can use a Philips head screwdriver, you can do this easily.
http://buyitnow64.stores.yahoo.net/hovarepaswki2.html

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Check to make sure you hear the vac. motor is running when in that position. The switch in the handle could be bad if it is not.

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Don't forget, the agitator bursh doesn't work when the vacuum is upright. Maybe that is your problem.

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You probably jammed the roller brush and the gears on the motor stripped the teeth out of the drive belt.  You have to take the bottom and the top covers off the lower unit to replace the belt.  There is a hidden screw that keeps you from taking off the top, thus creates work for authorized Hoover repair shops.  You'll find that screw under the round red label in the center of the top of the lower section.  Peel it up and there is the screw.

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