Question about Canon imageCLASS MF5770 All-In-One Laser Printer

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The printer keeps saying check the paper size when its the same paper , we have been using from a very long time

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  • Anonymous Apr 25, 2008

    exactly the same problem. i can not do nothing.

  • cools Jun 02, 2008

    yes printer keeps saying check your paper size

  • Anonymous Jun 11, 2008

    "CHECK PAPER SIZE" Canon please solve this issue fast! I will never purchase another canon product again and will advise every man and his dog to do the same.

  • anjlica_mall
    anjlica_mall Feb 17, 2013

    YEYYYYY Thankyou so much. I am so glad I found this. I am going to write these steps down. My son had so much junk in the printer and we were wasting paper.



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Confirming/Deleting a Print Job

  1. Press <Status Monitor>.

  2. Press <the printer keeps saying check - la.gif> or <ra.gif> to select [PRINT], then press <Set>.

    If there is no job, [NO PRINT JOB EXIST] is displayed.

  3. If you decide tthe printer keeps saying check - la.gifte the current print job, press <la.gifcancel_printing_yesequals__noequals_.gif
    • To cancel deleting the job, press <ra.gif> for [NO].
    • Once the job is deleted, the job cannot be restored.
    • If the alarm light is flashing, open and close the front panel to reset the alarm.

Posted on Jul 10, 2008

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Pls provide me a solution

Posted on Jun 27, 2008


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Posted on Jan 02, 2017

SOURCE: have canon mf5700 says check paper size and only prints one page of several page job

Unable to clear the store with this error showing!.. There were no jobs to clear.
Well, if you unplug the power and allow the unit to discharge,(maybe overnight), the error situation clears.

Posted on Mar 18, 2008

  • 1 Answer

SOURCE: paper mismatch

you have to load the printer driver for HP Deskjet 990c. This worked for me perfectly and I'm sitting here printing my wedding invites right now! Good luck!

Posted on Jun 15, 2008

  • 1 Answer


Actionguy describes a solution where you: hit menu then # to get into service mode, scrolled to CLEAR, hit set, scroll to ALL and hit set again
You can also clear the printer's memory of the task that's causing the problem by pressing on the 'eye' button that gives the list of print/copy/fax tasks. press OK to select what kind of task you have, then choose your task to delete it. Finally press OK and Yes (minus) to clear it. Then, you can unplug the printer briefly to clear the error and it will start without the bad job and the error message.

Posted on Dec 15, 2008

  • 2 Answers

SOURCE: Check paper size

Change the default setting for the paper size on your computer to letter. The paper size need to match on the printer and computer for it to work properly.

Posted on Apr 20, 2009

  • 1 Answer

SOURCE: Canon MP470 keeps saying "paper jammed"

I had the same problem for DAYS and there was no paper jammed at all. I went to the cannon site as a last ditch effort & the solution below fixed it. Just clean the rollers and the link tells you how. Good luck!

Posted on Feb 01, 2010

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The unexpected paper size may cause the above error. Whenever your printer detects an abnormal size, this error appears on the device. It mainly happens when more than one sheet are attached with each other or when the paper trays are not set properly. To handle this issue, reload the trays with appropriate paper size followed by front and back tabs. For all the trays verify that correct paper size adjustments have been done. Now enable the jam recovery button and press the button 'GO' to print your document.

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Pinting problem

First, go to the following link and scroll down to where it says "Paper sizes" to make sure the size of paper you are using is on the list. If it's not, then you will not be able to use whatever size paper you want to print on.

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The only other thing you can do that I can think of is to go to the following link and then click on "Set paper size". You may be able to set your printer to accept the size of paper you want to use:

Printing Overview

Good luck.

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