Question about RIM BlackBerry 7100G Smartphone

6 Answers

My callers can't hear me.

I can hear them, they can't hear me. There is no headset just the phone.

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  • Anonymous May 09, 2008

    I have a brand new Rim BlackBerry 7100g and for some reason my caller can't hear me but I can hear them very clearly. It also seems as though that a lot of people are having the same problems. Where is the mic located on this thing and or does it has one/

  • Van Spickler Jul 15, 2008

    Just like this guy ask, and no one answered, where is the mic---does anyone in the world know?? DOES ANYONE KNOW WHERE MIC IS LOCATED ON BLACKBERRY 7100. I don't want to use a headset, Just, where's the mic, I see no hole, and can get no info.

  • Anonymous Oct 14, 2008

    I have the same issues, I can hear, but the person I call can't hear me.............will work with my earpiece, but thats it. Its a BB Pearl, only 6 months old.



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Hopefully this will works for your models because it seems to work for my Blackberry Curve 8330 Smartphone.

The problem is a well known bug in the device OS.

It occurs when certain types of audio files (like music) are interrupted. The speaker is not released correctly.

The work around is to just activate Voice Activated Dialing (the service that allows you to 'tell' the phone to do something, like call someone.) That will force the speaker free, allowing you to continue your call. Starting up the Voice Notes Recorder will also sometimes work.

The culprit is non-BlackBerry audio file. You can help prevent the problem from occurring by letting any audio files that you play reach their end.

Kudos to Reed McLay at for this solution.

Posted on Oct 24, 2008


It works on speaker phone

Posted on Aug 04, 2008


My 8830 was first and now my wifes had the same problem. i hate to cash out another $500 to get new phones.

Posted on Jun 23, 2008

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Hi guys so u really cant fix it...meaning the phone is hopeless i spent money on a phone to make phone calls and it didnt even do that

so the only solution is to buy a bluetooth ear piece?


sorry :(

just very frustrating trying to make a phone call form a phone and it didnt even do its main function

Posted on Jun 06, 2008

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Hi, I got the same problem with this BlackBerry, I personally have a BB 7100R, great phone, great reception, etc...

Anyways, the microphone is dead also, I took my phone apart, and yes, there is a mic on in, its next to the KEY #5 on the key pad, this microphone, cannot be fixed, because is Ball Attach and surface mount technology, the only thing you can do, is buying another black berry and swap the main board or using a Headset, in my case, the microphone works if I twist the phone, but, this is no recomended, because you can brake something inside, my best guess is that, because of the many drops of this phone, perhaps something in loose, or there is a false contact.

Anyways, hope this can helps

To see the mic, you need to do the following

1. Turn Off Cell
2. Remove battery cover and battery
3. Remove sim card
4. Use TORX #6 to remove the 2 screws on the back
5. Remove BLUE PLASTIC protector from the speaker
6. Remove 2 screws from this section.
7. Carefully remove the cover, its a snap on
8. Using the same torx, flip your cell phone and remove another 4 screws, located on the back of the keyboard.
9. Carefully remove the keyboard.
10. Done, you will see a small metal thingy with a circle on it and some round rubber piece (this whole thing is the Microphone for your blackberry)

Hope this helps.

Posted on Oct 28, 2008

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Hi, i just ran across your prob. i'm having the same problem. someone said my microphone is out. i looked on the internet to see if i could fix it, but couldn't find anything. my workaround was to get a bluetooth ear piece. i just bypass the mic on the phone and talk to the callers thru the bluetooth.

Posted on Apr 19, 2008

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Posted on Jan 02, 2017



the problem is ur fon mic..
coz even without ur headset,the person on the other line could hear u..
so the mic should be replaced..

hop i did help..

Posted on Apr 08, 2008

  • 7752 Answers

SOURCE: My callers can't hear me.

you will need to have the earpiece replaced on the phone or tested to see if it is good or need replacing

Posted on Sep 14, 2008

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if my solution useful,please give me rank. thanks.

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