Question about Office Equipment & Supplies
Try to install the printer again using the CD that was provided when you bought the printer. Here is a guide to start with the instalation process.
Let me know if you need further assistance.
Posted on Apr 07, 2008
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Posted on Jan 02, 2017
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Apr 07, 2008 | Office Equipment & Supplies
Remove the power from the printer, check the motherboard and connections including the cartridges. In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts.
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