Question about Samsung Tocco F480 - Pay Monthly Cellular Phone

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My samsung says phone freeze please contact service provider?

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Hi, When a phone freezes, it caused by virus or unwanted applications on your phone.it needs to be flashed, you can use the link to learn more and how to flash your phone.

hubpages.com/hub/How-to-Flash-your-cell-phone


and

unlocktotalk.com/UnlockCodeInstructions.htm.

Take care.

Posted on May 27, 2010

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Posted on Jan 02, 2017

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if it is asking a PUK you can refer to this suggestion.

PUK means "personal unlocking key" .

The PUK code is asked if you enter a wrong pin 3 times.

You need to call your phone service company, they can retrieve the puk code from a database
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In your case you need to contact your SIM card phone provider technical support to unlock the SIM.


The PIN and PUK are related to the SIM card, not to the phone.

If you replace the SIM card with a different one, then the phone should not ask for the PUK anymore.


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Unfortunately, a Samsung in Phone Freeze needs to be reflashed with new firmware.

This happens when a security code is entered incorrectly too many times, permanently locking the phone.

You can either send it back to Samsung, or look for a service center in your local area that can provide software support for you Gleam.

Sorry for the bad news.

Please rate at least as helpful as there is no fixya solution anyone on here can provide for Phone Freeze.

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