Question about HP OfficeJet 7410 All-In-One InkJet Printer

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HP Officejet 7410 prints OK, but copy and fax comes out black all but 1 inch

When I make a copy or send a fax with my 7410, the top one inch of the document comes out fine, but the rest of the page is black. The unit still works fine as a printer, but this problem has rendered it useless as a copier and fax machine. Any help or suggestions would be greatly appreciated as I spent $500 on this machine only 2 years ago. Naturally, it is out of warranty.

Thank you,

Jeff

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Strange that it completes the first inch fine, can you perform scans to the computer fine?
You may be able to fix this issue by unplugging the unit while it is on and holding the # and 6 while plugging the unit back in (semi full NVM reset)

Posted on Apr 15, 2008

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The problem is on the scanner...
You have to change "scanner assembly". But... here in Greece this unit has not spare parts.... The repair procedure is "unit exchange". You have to contact HP Service in order to inform you if they can change only the scanner assembly and not whole unit... You can call telephone support.

Posted on Apr 11, 2008

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1 Answer

Im trying to get it to print copies only blanks so far


You can make multiple copies by loading them print side up into the upper feeder you'd use to fax, then entering the number of copies on the keypad and hitt the copy button for color or black
or you may lift up the carriage and place a page on the scanner glass, close the carriage select the number of copies and hit the copy button for color or black

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try cleaning the rollers with water in the feeder at the top check the glass too too see if it's dirty

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If you make a copy and it is black, either the ccd (reader is bad or the lamp is out) either is the end. Take it back to staples if you can.
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disconnect the phone from the printer.
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Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).

Nov 21, 2008 | HP OfficeJet 7410 All-In-One InkJet...

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Is your fax correctly plug in the outlet line of the wall and the same in the back of your fax....????

Mar 25, 2008 | HP OfficeJet 7410 All-In-One InkJet...

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HP 7410 streaks when using auto document feeder to make copies


Good, so u are having probs in ADF. Open the cover, lift the rollers and u can see the scanning glass. Take a lint free cloth and clean it. it will be ok.

Feb 03, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

HP7410 Print Problem


http://h10061.www1.hp.com/ccsearch/search?cc=us&lc=en&dlc=en&sni=391194&opname=HP+Officejet+7410+All-in-One&pname=HP+Officejet+7410+All-in-One

copy and paste the above link into your address bar and search for the answers.

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