Question about Cell Phones

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Hello My name is San, I have problem with my smartphone. model: htc vx6800. the problem simply is: when I used my phone to connect to the internet through the Wi-Fi to my wireless hone network. in begin it work fine. then for a while, I lose the internet connection, and everything is become froze. not froze at all, but does not respond if I try to open any application else. Also, when I click the power bottom to turn my device off, it does not response. and the screen light stay on and never turn off to save power. Also, when I turn off the Wi-Fi does not change anything, as well as to turn it on, to contact to network again. some times I get a error message when I try to open any other application for exp; messages, or calendar. the message says that " can't open this application, the cirtical component either missing, or another programs is not turned off automatically. I rest the hard back to factory, but still same problem. please help San email: sanmantt@gmail.com

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  • sanmantt May 27, 2010

    hello,

    I don't know what is flashing the phone mean, but hope if there is another way to fix my problem. I really feal bad, couse it dosen't allow me to used it anymore since I get the froz thing

  • sanmantt May 27, 2010

    then let us do the flashing thing. Would you please give me steps, sites, applications and common to flash my phone.

    I have cleaned my phone from everything, and I know this is not from memory.

    now, I have turned off the phone since a hour ago, but it does not response, and the screen light keep on for all that time. in this case now, the only way to turn off the phone now, is to take off the battery. I realize that is big problem.

  • sanmantt May 27, 2010

    Now I get a new idea to fix my phone. So thanks alot for help.

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  • Master
  • 821 Answers

Hello,all you need to do to your htc mobile phone to make it work as perfect as it was is just to give the phone to an authorized expert and the phone will be flashed with the internet,or you can as well take it to the point of purchase i.e. your service provider they can also help with the flashing.
this happened as a result of your htc mobile phone having jamming applications or a virus attack.
Once the phone is being flashed it will work as perfect as you wished.

wish you good luck,

TAKE CARE.

Posted on May 27, 2010

  • Hammid Disu May 27, 2010

    hello,the flashing could only be done by a software expert or specialist,if one is not software inclined it could result to the phone tripping off finally.but i will provide you with a link that will guide you below.
    wish you good luck,
    http://www.youtube.com/watch?v=TwNORdffY...

    take care.


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  • Master
  • 1,284 Answers

Hi, from the above detailed explanation you made, coupled with the hard reset you have done to restore the phone back ti it's normal self, then you have no other option than to flash the phone.
Take note, flashing the phone will make you loose all the data on the phone which you don't have a choice..

Take care

Posted on May 27, 2010

  • Shehu Pro
    Shehu Pro May 27, 2010

    Hi, since you are not a phone tech, you won't understand what i mean by flashing the phone which is the only way out for now.

    I have found two things to keep the freeze from happening. 1. Do not
    let your memory run over 80% for extended times. It seems that the
    activesync will ghost and then lock up memory. 2. No more then five
    voice tags. More than that and there is no hope from freezing up.

    Take care



  • Shehu Pro
    Shehu Pro May 27, 2010

    O.k....

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