Question about GE Profile Arctica 25.4 Cubic Feet Side-By-Side Refrigerator With Dispenser PSS25MGMWW

1 Answer

I have a friend with a 15 year old GE Profile side by side refridge. The freezer is working the refridge side is not cooling down. She cannot get a tech out for 5 to 6 day's. I use to have a GE with the freezer on top and the heater that kept ice build up was out and I could take the back out of the freezer and use a hair dryer to thaw it out and keep it going till a tech got there. Does she have this option in a side by side?

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  • GE Master
  • 76,691 Answers

There is really nothing to be done.

Posted on Jul 10, 2017

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Posted on Jan 02, 2017

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SOURCE: Ge profile Refridge...

Check the cooling coils, and very likely they are full of dust preventing cooling.
I have an attachment I put on my vacuum cleaner to clean out these coils at least once per year.

Posted on Dec 06, 2007

SOURCE: ge profile refrigerator

sounds like a defrost or sensor problem. or the main P.C.board. probably the board and sensors.

Posted on Jul 22, 2008

  • 1 Answer

SOURCE: GE GSS 22KG SIDE BY SIDE REFRIGERATOR 6 YEARS OLD

The codensor fan is not running. I have the same problem. I had the fan replaced a year ago for the same problem, so I can't tbelieve it's the fan. I am guessing something on the circuit board is not letting the fan kick on. I don't have a definite answer yet, but the fan not running is the main issue you are having.

Posted on Sep 30, 2008

  • 833 Answers

SOURCE: GE TFX22CR Ice Piling up in Back of Freezer

You either have icing that you didn't clear or the unit is low on gas.  You might also try cleaning the condenser coils.  This is a big problem in cooling.
To check low gas:  After cleaning the condenser (!), clean around the piping to the compressor in the back of the unit.  Wait at least an hour with the unit shut off.  Restart.  The larger pipe should begin to frost up.  If after about 15 minutes the frosting gives way to: ice, wetness or drying out...the gas level is likely okay.  If it stays frosted, you'll need a gas recharge.

Posted on Nov 20, 2008

  • 54 Answers

SOURCE: My GE Profile PSS26MSTSS is not keeping food cold.

You need a new defrost heater

Posted on Jan 04, 2009

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Woke up this morning and the refrigerator was running, but not cooling. I can hear the fan running, but the temp of the freezer continued going up to room temperature. It's only three years old, so I...


We have a GE side by side that was only 4 years old before it starting giving us problems. The warranty period was only one year on all parts, including the compressor. Through our research we learned that profile appliances have or did have a better warranty. I believe it is 5 years on all or certain components. Either way it may be worth contacting GE customer service to help you with the issue and determine if repairs and parts for your appliance are still covered under warranty. They were very helpful in our case and ultimately discounted the parts I ordered and replaced myself. Replaced the the temperature sensors on the freezer side, the defroster thermostat and defroster heater before finally breaking down and replacing the control board. The control board (appears to be a common issue with GE) was the problem. It was very easy to replace. While working through the issue, we would defrost the coils located on the inside of the freezer side with a hair dryer. It would get us by until the parts came in or they frosted over again and prevented air from circulating over them, thus causing the freezer not to cool. Good luck. Hope this helps you.

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GE SIDE BY SIDE MODEL #GSH22JFRE CC FREEZER COIL FREEZING AND REFRIG NOT COOLING. DEFROST MANUALLY AND REFRIG COOLS FOR A COUPLE DAYS, THEN FREEZER COILS FREEZE AGAIN


We have a GE side by side that was only 4 years old before it starting giving us problems-coiling freezing over. The warranty period was only one year on all parts, including the compressor. Through our research we learned that profile appliances have or did have a better warranty. I believe it is 5 years on all or certain components. Either way it may be worth contacting GE customer service to help you with the issue and determine if repairs and parts for your appliance are still covered under warranty. They were very helpful in our case and ultimately discounted the parts I ordered and replaced myself. Replaced the the temperature sensors on the freezer side, the defroster thermostat and defroster heater before finally breaking down and replacing the control board. The control board was the problem. It was very easy to replace. While working through the issue, we would defrost the coils located on the inside of the freezer side with a hair dryer. It would get us by until the parts came in or they frosted over again and prevented air from circulating over them, thus causing the freezer not to cool. Good luck. Hope this helps you.

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Look at the back wall inside the freezer from the middle down, if you see frost evenly on the back wall then the Defrost system has failed.

Posible fixes, Defrost limiter, Conttrol board bad, Heater Bad, Defrost timer bad.

if you did see the frost you could buy some time by defrosting the evaperator with a hair dryer. (( if you dont know what your doing the please call a appliance repair tech ))

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