Question about Xerox WorkCenter PE120i All-In-One Laser Printer

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Document jam I got a massage "document jam". Checked everything. All is clear. No paper, no forein objects. nothing. just a massage and a frozen machine. Help

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There is a sensor in the document feeder that most likely is stuck on the frame or the spring fell off and is not resetting. Have you taken a minela folder and run it through the feeder to be sure there is not a small fragmant of paper on the sensors? If you havent try that, or a piece of paper folded in half twice and keep sliding it though the feeder.
You would have to take the feeder apart to get the sensor set, That is best accomplished by taking the back cover off, then the left side cover, ( looking from the front) and disconnecting the feedder connectors, then removing it from the scanner.

Posted on Apr 07, 2008

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1 Answer

Clear error message


clean the rollers for that draw or have them replaced

Feb 07, 2014 | Konica Minolta bizhub Printers & Copiers

1 Answer

My paper goes on one side than get stuck.nothing is on the way. i check everything.


Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:


1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print a document again to verify that the problem is fixed.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Sep 03, 2011 | Lexmark X2670 All-In-One Printer

2 Answers

I have a Epson stylus CX9400fax a piece of paper is jammed way inside the machine, I can't even see it to try and get it out! I've tried turing the machine on/off numerous time (still not expelling the...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

Jun 02, 2010 | Epson Stylus Multifunction Inkjet Printer/...

2 Answers

Stylus CX9400 Photo Printer: paper jammed inside printer...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

May 18, 2010 | Epson Stylus CX9400 Photo Printer

4 Answers

My Canon MP530 indicates that I have a paper jam. There is no paper jam - I have checked and re-checked and turned it off and on several times and it is still reading that there is a paper jam. How do I...


Hello there You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 25, 2010 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Document jam


Have you checked the underside of the paper tray? There are three places where a jam might occur and the last place I looked was under the paper tray - I didn't expect that one!

Aug 11, 2008 | Brother MFC-8460N Laser Printer

2 Answers

Paper jam


Usually paper jam error message on this machine is either caused by a physical paper jam or a printer error. To distinguish between the two I understand that you have already checked with the printer if there any paper or foreign object but there is none however, just to make sure you have checked everything out, check the left the side to double check. Now there is really nothing that you can see I really means that it is a printer error and that you would need to contact Epson directly to get a replacement. I do not recommend tearing off the printer because that's voids your one-year manufacturers warranty.

Jul 14, 2008 | Epson Stylus CX9400 Photo Printer

2 Answers

Check document message


It thinks there is a document stuck in the document handler. Check for a small piece of paper, or a stuck sensor.

May 27, 2008 | Canon imageCLASS D340 All-In-One Laser...

1 Answer

Canon PIXMA ip200


You have a stuck paper sensor.

It can be caused by a bit pf paper still inside the machine, or a foreign object in the paper path, or a bent or broken paper sensor actuator.

If you're willing to take the machine apart, you can check the sensors. If not, contact your local service centre.

Oct 18, 2007 | Canon PIXMA iP4200 InkJet Photo Printer

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