Question about Tomtom GO 700 GPS Receiver

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Tomtom go 700

Unable to reset. when pressing reset button the screen goes black.

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  • john 12345 Apr 08, 2008

    tried the reset button,,no joy. its got a full charge..this is the second new unit i have had.both have had same problem within 6 monthes......think i will buy a differant make,,..big problem is, you cant find anyone to fix it, locally, on the same day,

  • Anonymous Apr 27, 2008

    cannot get a rest ,screen is black

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I had the same problem withins just a few months of owning. I bought it in Feb. '06. You have to use a paperclip. My husband does it with no problem, I have yet to be able to do it. It still happens on occasion.

Posted on May 01, 2008

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Posted on Apr 11, 2008

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I turn on my tom tom go 700 and the screen appears with a picture of the tom tom in a green box and then it stops and i wont turn of


If your TomTom GO/ONE/RIDER is frozen, won’t turn on or does not behave as it should, it can be fixed by resetting or restarting your TomTom device.
A reset will not delete any data from your device, with the exception of SMS messages on TomTom GO500/700.
  1. Connect your GO/ONE/RIDER to the power charger. If you have a power charger, use it to power your TomTom GO/ONE/RIDER. If you do not have a power charger, make sure that the battery in your TomTom GO/ONE is fully charged.
    Note: You need to charge your GO/ONE for at least 2 hours using the 12-24V cigarette lighter adapter.
  2. Reset your GO/ONE/RIDER. To reset the unit, you simply have to push a straightened paper clip (or something similar) into the RESET hole on the device.
    • On TomTom GO 910/710/510, the RESET hole is located on the bottom of the device.
      tomtomgox10.jpg
    • On TomTom GO 700/500/300, the RESET hole is located on the bottom of the device with the word RESET right next to it.
      tomtomgox00.jpg
    • On TomTom ONE, the RESET hole is located on the bottom of the device, with the word RESET right next to it (just below the SD card slot).
      tomtomone.jpg
    • On TomTom RIDER, the RESET hole is on the bottom of the device, behind the SD card door. When opening the SD card door you will see the RESET hole on the left, right underneath the SD card slot.
      tomtomrider.jpg
  3. Your TomTom GO/ONE/RIDER is now reset. Finally, press and hold the power button for 2 seconds.

Dec 16, 2009 | Tomtom GO 700 GPS Receiver

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i think u need to upgrade the software

Jun 09, 2008 | Tomtom GO 700 GPS Receiver

1 Answer

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After checking around around the web it seems that you are not the only one to get the green screen of death. My suggestion is to hold reset for several seconds, release reset and hold the power button button for 10 seconds. If this doesn't work the only other option is to let the unit sit for several days to let the internal battery completly drain, once drained theirs a good chance it will function normally, this allows any temporary memory to be cleared. Good Luck & hope this helps L8R

Sep 18, 2007 | Tomtom GO 700 GPS Receiver

1 Answer

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Make sure you download the lates Home software - probably availalble at www.tomtom.com

After you say yes to conect to the computer and the screen goes black - jut re-press the on button on the GPS while it is still connected to the computer - it will then work. I also try to open the GPS as an external drive which forces the identification of files while TomTom home is working.

Nov 03, 2008 | Tomtom GO 700 GPS Receiver

1 Answer

My tomtom go


hello, this problem and answers is covered under the TomTom Go 300 section. Please take a look there to get an answer. Its very comprehensive.

Sep 11, 2008 | Tomtom GO 700 GPS Receiver

2 Answers

Tomtom not switching on


I had this problem. had it plugged in charging and then pressed the the reset and the power button at the same time for about 30-50 seconds and then after that pressed the power button and so far so good

Apr 02, 2008 | Tomtom GO 700 GPS Receiver

1 Answer

Tomtom 700 will not fully load


On the bottom of the TomTom there is a tiny hole that you stick a small paper clip into. This is a reset button. Its almost not visable you really have to look for it. I have the same problem but I hit the reset and it fixed the problem. This reset won't change or hurt any of your settings it just resets the hard drive.

Feb 13, 2008 | Tomtom GO 700 GPS Receiver

1 Answer

Doesn' t turn on


reset the device by pushing the reset button near the plug on the bottom of the unit , then it will come on i presume you upgraded by the internet you need to use a paper clip to reset the unit

Sep 25, 2007 | Tomtom GO 700 GPS Receiver

3 Answers

Tomtom 700 in a standby mode


Hi Juanin, just posted this for a near identical problem with a Tomtom 700; When you get this kind of problem with a Tomtom device always start with the memory card, so: 1: remove the card, clean the contacts and if you have an air duster (available from any good hardware store/electronics store) clean the card slot, then reinsert it. 2: make sure the card is readable on your PC to ensure it doesn't have a problem. if this doesn't help then 3: format the card and reinstall the maps & software on to it. 4: make sure the card is reinserted correctly. Next is the battery, leave the device switched on until the battery runs out, switch it on again and it should stay on for a moment then switch its self back off, repeat this until it will not switch on anymore and then charge it for at-least 16 hours before trying it again, this will re-calibrate the battery. Diagnosing a problem is a process and this is just the start of it, don't be disheartened if this doesn't help, just message back with the results.

Apr 18, 2007 | Tomtom GO 700 GPS Receiver

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