Question about LG Xenon GR500 Cell Phone

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LG Xenon GR500 - Screen won't rotate!

I have a LG GR500, and the screen is supposed to flip when you slide the phone open. It's not flipping, and it won't let me use the key pad. It sometimes works and sometimes doesn't. I feel as though something may be loose.

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  • 484 Answers

Hello,

the problem simply is the flex of the phone, which is the mechanism that is connecting the screen to the keypad of the phone.

it sometimes work when the mechanism connects a little, that is why you can type on the keypad.

its quite difficult fixing it on your own, but if you want to, you will have to get a replacement flex,

get the appropriate screw driver that matches the screws on the phone,

carefully unscrew the parts of the phone,

locate the flex & replace it with the replacement flex you have with you,

carefully screw it back together and you will find your phone in good condition again.

or better still you can take the phone to an expert for repair.

take care

Posted on May 27, 2010

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Posted on Jan 02, 2017

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1 Answer

When I open the keypad to use the keyboard, the phone screen stays in the vertical position rather than flipping to the horizontal position. what to do??


The flex cable of your phone between the keyboard and screen may be disconnected or needs to be replaced, which enables the screen flips when the keyboard is brought up. The best step here is to take it to the LG repair shop and get it mended. Though you can it is difficult to repair it yourself, you can use appropriate screwdrivers for the screws of the phone, find the flex cable and fix it. Close the phone just the way you opened it.

Nov 17, 2010 | LG Xenon GR500 Cell Phone

1 Answer

My lg xenon screen flickers and the color is turning whitish


Hello,

The problem is from the flex that connects your screen to the phone's main board. This flex must have worn out that's why your screen is not displaying any picture.

The problem is common with flip and slide phones. The flex gets worn out as a result of constant opening and close of the flip or slide phone.

I would urge you to replace the flex and I am assuring you that your screen will display picture again. You might also be lucky to find out that the flex is not well fix, that is, it may have loosed contact.

If you cannot change the flex yourself, maybe you should take the phone to a local repairer within your vicinity, so that the flex can be fixed/replaced.

Take care.

Jul 12, 2010 | LG Xenon GR500 Cell Phone

1 Answer

My touchscreen stoped working


Hello,

there is nothing wrong with your screen, the problem is from the flex that connects your screen to the phone's main board. This flex must have worn out that's why your screen is not displaying any picture.

The problem is common with flip and slide phones. The flex gets worn out as a result of constant opening and close of the flip or slide phone.

I would urge you to replace the flex and I am assuring you that your screen will display picture again. You might also be lucky to find out that the flex is not well fix, that is, it may have loosed contact.

If you cannot change the flex yourself, maybe you should take the phone to a local repairer within your vicinity, so that the flex can be fixed/replaced.

Good luck.

Jun 08, 2010 | LG Xenon GR500 Cell Phone

1 Answer

My LG phone's screen is black and wont let me see anything


Hello,

there is nothing wrong with your screen, the problem is from the flex that connects your screen to the phone's main board. This flex must have worn out that's why your screen is not displaying any picture.

The problem is common with flip and slide phones. The flex gets worn out as a result of constant opening and close of the flip or slide phone.

I would urge you to replace the flex and I am assuring you that your screen will display picture again. You might also be lucky to find out that the flex is not well fix, that is, it may have loosed contact.

If you cannot change the flex yourself, maybe you should take the phone to a local repairer within your vicinity, so that the flex can be fixed/replaced.

Good luck.

Apr 29, 2010 | LG Xenon GR500 Cell Phone

1 Answer

LG GR500 Screen does not Auto Rotate


sound like your scree3n roataion has went out, this tends to happen

Feb 16, 2010 | LG Xenon GR500 Cell Phone

1 Answer

Screen won't rotate on my lg xenon when it slides


i had the same problem...this is what you do. u check to see if you have a magnetic phone case or if ur phone has been exposed to any magnets. idk why but magnets mess up the screen rotation. all u have to do is take a magnet and pass over the phone once and it should go back to normal. but dont ever expose the phone to any magnets.
hope this helps

Dec 20, 2009 | LG Xenon GR500 Cell Phone

1 Answer

Qwerty key issues


try running a megnet over the back of the screen when you slide it open, it worked for mine

Sep 27, 2009 | LG Xenon GR500 Cell Phone

1 Answer

Keyboard wont work afeter sliding phone open


not good... looks like the guide is not syncing with the phone to tell it it's open. Might have to get it repaired

Sep 18, 2009 | LG Xenon GR500 Cell Phone

1 Answer

When I flip the phone, the screen stays on the vertical view


My daughters phone had the same problem. It turned out that my very magnetic purse (which I had put her phone in) messed it up. I took the phone and reran it over the battery vertically and horizontally and it started to work instantly. I guess the phones are very sensitive to magnets (purses, money clips, phone cases/holster holders) so be careful. Hope this helps!!!

Jul 19, 2009 | LG Xenon GR500 Cell Phone

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