I am unable to hear my songs on my MP3. The battery is new, the volume is turned all the way up and the earphone jack is plugged in all the way.
I am able to hear the "demo" songs that were on there when I purchased it fine but I cannot hear my downloaded songs.
When I plug the MP3 into the USB port on my computer I am able to listen to my songs fine. I have a total of 105 songs downloaded on my MP3 and none of them play.
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You could try using your earphones with another device to see if they are working properly. For example, I think my earphones have a broken wire in them because when the earphone plug revolves up or down in the jack the sound cuts out. When I turn the plug around a little, the sound comes back. (I am sure you had the volume turned up :)
You have those newer earphones, the ones that actually go in your ear, the pods? No? Well dig this guy. They have more volume and monsterous bass! One player I have that I used to turn up to about 8 on it; I can hear at 1 with a set of cheap Sentry earpods I bought for $4.
Otherwise, it sounds like you might need a new rechargeable battery, or a better brand/ kind of disposible battery. If you use rechargeble batteries like AA or AAA, most have less power than regular disposible; 1.2 vs 1.5. You'll still want the earpods, serious.
The problem with my MP3 remains unsolved.
Providing you have someone on your team who does know how to fix the problem, I would be interested in talking/communicating with them. I have established that the problem is not in the MP3 itself but in my PC. Please don't direct me to the "Expert" named dilipbagdi as this guy needs an education himself.
Plugging anything other than the proprietary earbuds into that jack can damage the headphone jack. No one i know of has successfully replaced the headphone jacks alone - call Creative and see if you are still in warranty, because that player will need to be replaced