Question about Dell XPS M1210 Notebook

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Blue screen even in safe mode.loaded Motorola Phone Tools yesterday. sytem shut down last nite, bluescreen at start up. even tried safe mode . still get BS. got BS with system restore too. tech info says "stop: 0x0000005 followed by a bunch of 0xF...codes

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Cookiecahill

0x0000005 is not a common error plus most of the time this error popped up was several years back. So I would also like to know that the error statement that you get with the BSOD is as well. This help me better see what is going on. If you are sure where the error statement is this link will show you what to look for. Also let me know the version of Windows that you are running.

http://www.fixya.com/support/r4443711-blue_screen_death_bsod_important_info

Issken
http://www.fixya.com/users/issken

Posted on May 27, 2010

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  • cookiecahill May 28, 2010

    error is 0x0000007E
    XP Media Edition


  • Will Hartford
    Will Hartford May 28, 2010

    cookiecahill



    Since you are getting the error after you run the restore ether there was a problem with your restore and/or you are having a hard ware problem with the system.



    I would like you to boot you computer and press F12. Once at the boot menu select the diagnostics to test the system.



    Let me know any errors you may get.



    Issken
    http://www.fixya.com/users/issken

  • cookiecahill May 30, 2010

    diagnostics ok.
    same result


  • Will Hartford
    Will Hartford May 31, 2010

    cookiecahill



    When you ran the restore did you do it of the recovery partition on the computer. If yes do you also have the actual recovery CDs.



    It sounds like there is a issue with the recovery that you ran.



    Issken
    http://www.fixya.com/users/issken

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