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I have an itunes installation issue with production publishing. Error message reads HR result 0x800736 and it will not install. Please help.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: itune problem

Trouble shooting and fixes.


http://support.apple.com/kb/TS1421

http://support.apple.com/kb/HT1926

http://www.apple.com/support/itunes/

http://www.mahal.org/articles/computers/2006/01/itunes-and-the-ipod-questions-troubleshooting/page/1

http://kb.wisc.edu/helpdesk/page.php?id=4305

http://www.iphoneatlas.com/2008/09/15/itunes-8-troubleshooting-roundup/

http://www.macworld.com/article/38857/2004/09/trubitunes.html

http://techpaul.wordpress.com/2008/06/02/troubleshooting-ipods-and-itunes/





Posted on Oct 29, 2008

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SOURCE: iTunes registry error/CD-DVD not being recognized

This is what worked for me.....and how I got to be in this problem.

Out of the blue I guess, didn't really notice, my CD drive vanished, no longer appeared in the "My Computer" screen. The solution I found at that time was to delete the upper and lower registry filters. Yeah, that worked, CD drive back. What I was not aware of was that deleting those filters lead to the itunes registry messages that everybody is refering to, along with the inability to burn a CD in Itunes. Uninstall/reinstall was no help.

The solution:

Follow the directions in this link:
http://support.apple.com/kb/TS2372?viewlocale=en_US

Follow it to the letter until step 11. At step 11 (step #'s refering to the XP instructions) it states to delete the lower filter, which I had done previously so it was not present, go on to step 12.

Step 12 says to right click on UpperFilter, which I had also deleted. The trick here is to ADD IT BACK IN!! Do this by right click on the right side of the Regedit screen, select "New", select "Multi-String Value", name it "UpperFilters". Your Regedit window should now look exactly like the picture in the instructions link. Now continue with step 12, modify your new "UpperFilters" by right clicking on it. Since you just added it, there will be no value data to delete so step 14 can be ignored. Enter value data per step 15 & hit enter. Click ok, reboot and you should be good.

I just did this tonight and after rebooting my CD drive was still visible and working, Itunes did not give me any errors when loading & I was able to burn a CD with Itunes.

Good luck, I hope this helps. It was ******* me off and I suspect others as well.

Posted on Dec 20, 2008

  • 1 Answer

SOURCE: iTunes registry error/CD-DVD not being recognized

I found the solution at Gearsoftware.com
The Audio FIle System (AFS ) driver is not compatible with Windows Vista.
I changed the driver file name as instructed and TaDa...it fixed my problem with itunes and Windows.
Hope this helps you.

Posted on Jan 07, 2009

cambunctious
  • 61 Answers

SOURCE: iTunes registry error/CD-DVD not being recognized

I had the same problem with iTunes and installing the GEAR driver fixed it. If the drive itself is disappearing then the problem is probably more than iTunes. Try updating the actual CD driver at the Dell Support Page then install the GEAR driver again.

Posted on Feb 14, 2009

  • 144 Answers

SOURCE: Itunes library problem, itunes not opening

just uninstall the software and go to www.itunes.com and and download it. it automaticaly should download the one you need for your computer

Posted on Jun 05, 2009

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I have installed itunes, and it worked the first time i opened it. when i went to open it a second time, i am receiving the error message: unknown error (-50). can you please tell me what this means and...


Please try to re-install iTunes. You need to completely uninstall it and then install it again. Here's a link to help you out with the details:
http://support.apple.com/kb/ht1925 When installing it again, run it as an administrator (Only if you are running windows vista or windows 7), by right clicking on the setup and clicking on 'Run as Administrator'. Also disable all the antivirus you have running on your computer while you install iTunes.

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I can't get iTunes to load on my PC. I downloaded the program from Apple's website. It downloaded fine, said that it was successfully installed on my computer, however when I try to open it, I get an error...


With this one you have to follow these articles fully and do all the steps even the ones in blue - follow theses steps you should be fine !
if not re-post with what happened- I will help you .

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When trying to install iTunes both older and newer versions with and without Quicktime etc. I get the error message that there were errors in the installation process and it did not complete it. I am...


To install either a device or some SW in Windows you must follow the procedure as is given in the link below: Installing Devices on PCs and Laptops Please follow it verbatim and you will be able to install the iTunes on your WIndows PC. Just remember that reboot where prescribed, must be so. No Short Cuts on that.
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Dec 24, 2009 | Apple Computers & Internet

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Itunes drivers for importing and burning CDs/DVDs missing where can i get them? Bill


It seems that some users installing iTunes 8 on Windows systems are encountering an error message:

“ERROR: The registry settings used by the iTunes drivers for importing and burning cds and dvds are missing… Please re-install iTunes”

iTunes uses GEAR software drivers for importing and burning CD’s & DVD’s. Re-installing (or installing the latest GEAR drivers seems to fix this problem. No reboot required for this install.

You can get the current GEAR drivers here: http://www.gearsoftware.com/support/drivers.cfm

If this does not fix your problem download a fresh installer for iTunes here: http://www.apple.com/itunes/download/

Uninstall iTunes, reboot, & then do a fresh install of iTunes.

Hope This Help You

Oct 26, 2009 | Apple iTunes

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Our IT people messed with my registry, and screwed up my iTunes


See the Apple Knowledge Base: http://support.apple.com/kb/TS2372

Apr 29, 2009 | Apple iTunes

1 Answer

ITunes registry error/CD-DVD not being recognized


I had the same problem with iTunes and installing the GEAR driver fixed it. If the drive itself is disappearing then the problem is probably more than iTunes. Try updating the actual CD driver at the Dell Support Page then install the GEAR driver again.

Feb 14, 2009 | Apple iTunes

1 Answer

ITunes registry error/CD-DVD not being recognized


I found the solution at Gearsoftware.com
The Audio FIle System (AFS ) driver is not compatible with Windows Vista.
I changed the driver file name as instructed and TaDa...it fixed my problem with itunes and Windows.
Hope this helps you.

Dec 14, 2008 | Apple iTunes

2 Answers

Error Message 2738 ipod shuffle install


Symptoms In some instances, the iTunes and QuickTime Installers may unexpectedly quit during the "Preparing to Install" stage of the installation with the following message:
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738. In some cases, the error message may read
"iTunes could not be installed because Visual Basic Script (VBScript) is not installed or has been disabled. Make sure VBScript is installed, turn off script blocking in anti-virus and personal firewall software, reregister VBScript, and then install iTunes." Products Affected iTunes 7 for Windows, QuickTime 7 (Windows), Microsoft Windows 2000, Windows XP, Windows Vista
Resolution Windows XP or Windows Vista
Download and install iTunes 7.6 or later.

Dec 26, 2007 | Apple iPod shuffle Second Gen. Silver (1...

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