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PC does not recognize disc drive or Roxio software. Disc drive only works when booting

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Hello there:
It is common for a computer to begin recognize the drive during boot and then fail shortly after this.
This is normally the first sign of the the device beginning to fail.
What you can try to do is to allow the computer to fully boot then go to the my computer and select properties then select device manager , now look thru the list and find the cd rom devices and highlight it than open it up and you will see your cd rom now highlight it and right click it and select remove the device and select next or ok.
now it wil confirm the removal of the device select yes once it has removed the device restart the computer and it will reinstall the drivers for the device after the system has fully started up now if it still does not work you will need to replace the cd rom ok?
Hope this is very helpful for you
Best regards Michael

Posted on May 27, 2010

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