Question about HP Photosmart D5360 InkJet Printer

1 Answer

HOW DO i CHECK INK LEVEL AND DO ALIGNMENT?

How do I check ink level and alignment?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Director Badge:

    Uploaded 100 video answers.

  • HP Master
  • 685 Answers

Near the bottom of this page are instructions for aligning cartridges.
Click here for instructions on checking ink levels.
I am an HP employee. I do not represent HP on this site.

Posted on May 27, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My hp 4280 all in one printer says i am out of ink both cart are new.


Good day.
Try to print a print test page through the Setup Menusofthardware_1.jpg
Choose Tools>Print Test Page and check if you still get the same message out of ink. Also check the ink level report on the page which is very important.
If it says out of ink or ink level report shows no ink, check the new ink cartridge and take off the plastic cap off the nozzle.
Reseat the ink cartridges, restart your printer. (Power it off then back off) Check if it's the same issue. If it is,it would also be best to Align the Print head. Setup Menu>Tools>Align Printhead.

Jun 28, 2011 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

Printer cartridge allignment fails repeatedly


'Printer alignment failed' Error Message Displays on the Product

Try aligning the printer again and put the alignment page on the top of the scanner bed printer will align itself make sure the printouts are facing down

'Printer alignment failed' Error Message Displays on the Product

A "Printer alignment failed " error message displays on the product
Follow these steps in the order presented until you resolve the issue. When one of the steps resolves the issue, there is no need to continue troubleshooting.
Step one: Load the correct type of paper
Colored, photo, or used paper can cause the alignment to fail.

1.
Remove all the paper from the tray.
2.
Load unused, plain white, letter, or A4-sized paper with a brightness level of at least 85 into the tray.

NOTE: Look for the brightness level on the paper packaging.

Step two: Align the All-in-One

1.
Press the Setup button ( ).
2.
Press the Down Arrow ( ) to select Tools , and then press OK .
3.
Press the Down Arrow to select Align Print Cartridges and then press OK . The product calibrates, aligns the printhead, and then prints an alignment page.
4.
Click OK to continue.
5.
Recycle or discard the alignment page.

*
If these steps resolved the issue , there is no need to continue troubleshooting.
*
If the issue persists , see the next step.

Step three: Check the ink levels
Empty or nearly empty cartridges might cause alignment failures. Follow these steps in the order presented to check the ink levels in the cartridges.

1.
Open HP Solution Center.
*
Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
*
Windows Vista: Click the Windows icon ( ), click All Programs , click HP , and then click HP Solution Center .
HP Solution Center opens in a new window.
2.
Click Settings ( ).
3.
In the Print Settings area, click Printer Toolbox . The printer Toolbox opens.
4.
Click the Estimated Ink Level tab. The estimated ink levels display in a new window.
Figure 1: Estimated Ink Level window
Illustration of Estimated Ink Level graphic
*
If either of the cartridges is empty or low on ink, continue to the next step.
*
If the ink levels in the cartridges are sufficient, skip to Step five: Clean the cartridges .

Step four: Replace the cartridges
Follow these steps to replace any cartridges that are empty or low on ink.

1.
Press the Power button ( ) to turn on the product.

CAUTION: If the product is off when you open the cartridge door to access the cartridges, the product does not release the cartridges for changing. You might damage the product if the cartridges are not in the dock when you try to remove them.
2.
Open the cartridge door.
Figure 2: Open the cartridge door
Illustration of opening the cartridge door
3.
Wait until the print carriage is idle and silent, and then lightly press down on a cartridge to release it.

NOTE: To replace the tri-color print cartridge, remove the print cartridge from the slot on the left. If you are replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.
Figure 3: Press down on the cartridge to release it
Illustration of pressing down on cartridge to release it.
4.
Pull the print cartridge toward you out of its slot.

NOTE: The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used cartridges free of charge. For more information, go to the HP Eco Solutions Web page .
5.
Remove the new cartridge from its packaging.
Figure 4: Remove the cartridge from packaging
Illustration of removing new cartridge from
6.
Use the pull tab to gently remove the protective plastic tape from the cartridge.

CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
Figure 5: Remove the protective tape
Illustration of removing the protective plastic tape from the cartridge
7.
Slide the new cartridge forward into the empty slot, and then gently push on the upper part of the print cartridge forward until it clicks into the socket.
Figure 6: Install the new cartridge
Illustration of sliding new cartridge into the slot
8.
Close the cartridge door.
Figure 7: Close the cartridge door
Illustration of closing the cartridge door
9.
Try the alignment again.

Step five: Clean the cartridges
Method one: Clean the cartridges from HP Solution Center

1.
Open HP Solution Center.
*
Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
*
Windows Vista: Click the Windows icon ( ), click All Programs , click HP , and then click HP Solution Center .
HP Solution Center opens in a new window.
2.
Click Settings ( ).
3.
Click Print Settings , and then click Printer Toolbox . The printer Toolbox opens.
4.
Click the Devices Services tab, and then click Clean the Print Cartridges .
5.
Follow the on-screen instructions to choose the appropriate cleaning level.
6.
Recycle or discard the page that prints.

Method two: Clean the cartridges from the Start menu

1.
Click Start , and then click Printers and Faxes .
2.
Right-click your printer icon, and then choose Properties .
3.
Click Printing Preferences , and then click the Services tab.
4.
Click Service This Device . The Printer Toolbox opens.
5.
Click the Device Services tab, and then click the Clean the Print Cartridges tab.
6.
Follow the on-screen instructions to choose the appropriate cleaning level.
7.
Replace empty or almost empty cartridges.

*
If these steps resolved the issue , there is no need to continue troubleshooting.
*
If the issue persists , see the next step.

Step six: Reset and relocate the product
A power reset drains power from the product and returns the product to the same settings after restarting. Plugging the product directly into a wall outlet can eliminate any potential power deficiencies that could cause an alignment failure.

1.
Make sure that you have the product turned on. If necessary, press the Power button ( ) to turn on the product.
2.
With the product turned on, disconnect the power cord from the back of the product.
3.
Unplug the power cord from any power strips or surge suppressors, and then plug it directly into a wall outlet, preferably in another room.
4.
Reconnect the power cord to the back of the product.
5.
Press the Power button ( ) to turn on the product.
6.
Load plain white paper into the tray.
7.
Try the alignment again.

#
If these steps resolved the issue , there is no need to continue troubleshooting.
call hp to take advantage of your printers warranty or they can provide you alternative options specially their loyalty program for Out of Warranty printers

hope i help you a bit

Mar 27, 2011 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

C309a ink level shows low after replacing cartridge with cosco refilled original HP cartridges???


1) remove all the orange tape from the cartridge properly...
2) plug in the power chord directly to the walloutlet
3) unplug the power chord from the back of the printer.. then press and hold down the power button for 30 sec... then release the button.. the plug in the power chord and turn on the printer..
check the ink level...
4) if it does not work press the setup button on the printer >>> press the right arrow and go to Tools >>> clean printhead...
5) after it is done again press setup >>> Tools >>> Align Printer.
after that is done check the ink level again...
if it still does not work follow the next step..
6) unplug the power chord from the back of the printer.. then press and hold the pound(#) and 6 key together.. then withough releasing the button plug in the power chord... after you plug in the power chord release both the buttons... alignment will continue... do not stop the alignment...
after it is done again check the ink level...
7) you can also check the ink level by pressing the setup button >>> Tools >> Display Estimated Ink Levels...
Hope this works for you...

Jan 25, 2011 | HP Photosmart Premium C309A All-In-One...

2 Answers

How to refill hp deskjet 1560 black cartidge


Hi

check here

Pls vote us to keep us alive
">

Nov 09, 2010 | Office Equipment & Supplies

1 Answer

Changed ink cartridges cannot print alignment page, out of ink


You need to reset the ink level before the printer can print further, to do these please follow the following step:
1) Goto the Lexmark Solution Center application.
2) Press button Maintenance>Install a new print cartridge, follow the instruction on screen. U may then have your new full ink level. Note: u only can reset to full level, cannot customize the level by your own.
Then try again with printing alignment task.
Hope this help.

YBC (/\)

Feb 26, 2009 | Lexmark X2500 All-In-One Printer

1 Answer

My cannon printer pixma ip1800 cannot detect ink pls help me...


If after you install the cartridge you get a yellow light and error message:
“The following may have run out of color. The function for
detecting the remaining ink level will be disabled since the
ink level cannot be correctly detected. If you want to
continue printing with out this function, press the printer’s
start button. Canon recommends using new genuine Canon
cartridges in order to obtain optimum quality.”


Do not click “cancel printing”. Press printer start button
to start printing. This action will bypass the ink level
detection from the recycled cartridge. It will not damage the
printer! With a recycled cartridge this action needs to be
done one time.
A full recycled cartridge ink level may not display correctly.
It may show empty.
If you want to check the ink level, you can do a “Nozzle
check” by follow the directions below:
Go to menu File select print click on “Property” click
on “Maintenance”
Click on “Nozzle check” to print out the color check.
Click on “Cartridge Alignment” to align the cartridge.

See pictures for above process at Inktelligent ip 1800 topic

Also the refills refered to above are at the IP 1800 inkfilling page

Sep 23, 2008 | Canon PIXMA iP1800 InkJet Photo Printer

1 Answer

Alignment


Remove both the cartridges from the printer and check the expiry dates on both cartridges, if any of the cartridge is expired then change the cartridge and check the result. If the cartridges are not expired then check the ink levels present in the cartridges from the HP Solution Center. If the ink levels are good then clean the copper contacts of the cartridges with a soft cotton cloth and power cycle the printer.

  1. Turn the product off.
  2. Unplug the power cord from the product.
  3. Wait 30 seconds, and then reconnect the power cord to the product.
  4. Turn the product on.
Now insert the cartridges and align them, after alignment page prints then scan the page.

If it still gives alignment failed message then remove the cartridges and reset the printer and check for the result.



Jun 10, 2008 | HP Photosmart 4180 All-in-One Printer

2 Answers

Error after reloading color ink


Remover Black and color cartridges. Place small paper towel to protect ink outlet on bottom of printer. Use WD-40 spray on copper surfaces,both sides(Blk& Color). Dry surfaces with paper towel. remove small towel placed in bottom . Reinstall both cartridges. This cleared my 1102 error. Die Rote Baron!

Jun 10, 2007 | Lexmark P4350 All-In-One InkJet Printer

Not finding what you are looking for?
HP Photosmart D5360 InkJet Printer Logo

Related Topics:

337 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...