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I need a online owners manual for a dish vip211k receiver

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Hi, Mary with Dish Network Customer Service. I have a link that you can use to view or print the manual for the VIP211k receiver. I hope this helps you! http://www.dishnetwork.com/downloads/user-guides/receivers/211_411_UserGuide.pdf

Posted on Jan 12, 2011

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1 Answer

Overheating


Isanchezsusm,
I understand overheating can be frustrating, and would be happy to help with this!
The best option is to make sure the receiver is in a well ventilated area with adequate airflow. Also make sure there is nothing on top of the receiver.
If there is a good air flow, and it's not in an enclosed area, the receiver may have to be replaced to prevent any issues. If you would like me to look into that option, you can email me directly at thomas.faust@dish.com
Tommy Faust
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are you getting a picture or show? if so is the show your trying to watch benning brodcasted in hd

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Vip211k receiver will not power on but is humming


redlegs_base,

I would be more than happy to help with this. There isn't a place to purchase individual parts for our receivers. The humming may be from the fan still receiving power, but if the receiver itself won't turn on we would have to send out a replacement.

Make sure the receiver is plugged directly into the wall, and not into a power strip or surge protector. If the problem continues, can you send me an email at thomas.faust@dish.com with the account or phone # so I can look into a possible replacement?

Tommy Faust
DISH Social Media Representative

Jan 16, 2013 | DISH Network ViP 211K

1 Answer

Dish network vip211k stalls at check switch, cannot clear off old dish info


mshuebs,

I can understand the frustration. The check switch test can take awhile, so it may appear as though it has stalled. If it makes no progress after 5 minutes, then unplug the receiver for 10 seconds and plug it back in. If it continues, let me know!

Tommy Faust
DISH Social Media Representative

Oct 21, 2012 | DISH Network ViP 211 DTV Receiver

1 Answer

My audio is very low even when I put the tv volume at max


groupefin,

If this problem only happens on the receiver, and other devices are fine, check the cabling and make sure everything is tight. I would also recommend trying different cables if available.

If all that is good, unplug the receiver for 10 seconds and plug it back in. If it still continues, there might be something wrong with the receiver.

You can send me an email at thomas.faust@dish.com if it continues so I can look into a replacement!

Tommy Faust
DISH Social Media Representative

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1 Answer

Vip211k skiping some recordings


Hey silva_juanc,

There can be a few reasons for recordings/timers to skip. To verify the exact cause enter the Daily Schedule and from there select the timer that didn't go off. It should give you a status with more information on what happened.

If you have any other questions you can post them here, or email me directly at thomas.faust@dish.com

Tommy Faust
DISH Social Media Representative

Apr 18, 2012 | DISH Network ViP 211K

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Codes for dish receiver


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Installing a vip211k and can not aquire signal, have 722 that works fine


Hello, Daniel Busa with Dish Network customer service here. If you have signal loss, the best thing to do is to unplug the receiver for ten seconds and plug it back in, then check the cabling. If that does not the issue give tech support a call at 1800-333-3474

Jul 04, 2010 | DISH Network ViP 211 DTV Receiver

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My vip211k receiver will not stay powered.it comes opn momentarily then shuts off.Please advise


Bypass that surgeprotector, if one, try another outlet, if that does not work, call Dishnetwork to have it replaced. If under warrantee, you are covered if not, add the service plan, $6 a month and you are covered, free!

Jan 06, 2010 | DISH Network 322 DTV Receiver

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Dish Vip211K receiver locks up on one channel


yes your signal is very good but it hangs up, the most important is the quality of your picture, cause signal is composed of so many impurities including noise, so dish be orientated once more.thanks.

Mar 27, 2009 | DISH Network ViP 211 DTV Receiver

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