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I have been using satellite service which uses channel 3 but I have now lost channel 3 when I try to use the menu button and progran channels all channels turn white how do I select the channels I want to use.

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  • waltjvh May 29, 2010

    Yes very helpful and was very much appreciated
    so thanks again.




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Hi walt
I`m going to help you with your tv but first;
Could you tell me the brand name and model number ?
Also the same for your satellite receiver if possible.

Posted on May 27, 2010

  • 6 more comments 
  • waltjvh May 27, 2010

    Hi sorry about the lack of info on my first posting.


    serial nr. is 38338451 so this is an older tv.


  • waltjvh May 27, 2010

    Hi if I use the menu buttons on the front of the tv and pick program all channels, it will go through all the channel numbers and turn them all white there must be away to select which channels you wish to use.

    thanks Walt

  • Jacques Marin
    Jacques Marin May 27, 2010

    Hi again walt

    Magnavox and i would also need the model number.

    Or can you describe what kind of inputs you have at the back of your set?

  • waltjvh May 27, 2010

    Ok sorry again about lack of info but anway the

    model nr. is XS2550 C101



    Thanks for all your patience


  • waltjvh May 28, 2010

    Hi again well I was playing around with the menu and hit the up channel button and the channel nr showed up at the top of the screen so I kept pressing the button utill I got channel 3 and then on the menu i used save channel button and saved chanell 3 now I have the satellite system back again.

    But I now have a new problem when I exit the menu system I have a good picture for about 2 minuets and then the screen turns jet black with only about 1.5 inches around the outside where you can see some of the picture thats in behind. This TV is about to drive me crazy so please help!!

  • Jacques Marin
    Jacques Marin May 28, 2010

    Hi again walt

    Glad you got the channel problem fixed.

    For the other one , it shouldn`t be a problem.

    What you have is the closed caption(CC) on and in text mode.

    I don`t see your remote but there might be a button that says CC

    Hit it until it says caption OFF

    Otherwise you`ll find it in your menu under caption or closed caption.

    Just turn it OFF

    Let me know how it goes

  • waltjvh May 28, 2010

    Hey right on and thanks a lot, I changed the caption to off. now I can actually watch TV now without going crazy.

    Thank you very much.


  • Jacques Marin
    Jacques Marin May 28, 2010

    Glad it did the trick and feel free to ask any questions before(or after) you accept this answer.



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