Question about Brother DCP 115C All-In-One InkJet Printer

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Unable to clean

One of my ink was run out but the machine show me the message was unable to clean not the ink is empty. Is it the problem of the machine? How can i fix it? thanks!
my printer`s modal is DCP115P

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Unable to clean mean the waste ink counter need to be reset.. and the porous pad need to be replaced.. to reset ... press the Menu & Mono start keys then next press the up arrow key 4 times to make the machine enter the maintenance mode. Once in, enter 8 & 0 by using the up arrow key & SET keys. then press the mono start key several times untill the purge count appears on the LCD.
Then enter 2 7 8 & 3 by using the up arrow key & set keys to reset the purge count to zero. Last press the stop/exit key to return to the initial stage of the maintanance mode.
To exit enter 9 twice by using the up arrow & set key's to exit from maintenance mode.

Posted on May 28, 2010

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1 Answer

How do I undo unable to clean 46 message


This error is for the Waste Ink Station.

The Waste Ink Station is full. This requires a full dismantle of the machine to clean out and then a reset process run to clear the waste ink counter.

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Hi I have Brother dcp 350 printer. I have the error 46 unable to print/clean i cant get the printer back to normal functions. I have change the inks (all) and I am still get the same error message 46....


The messages unable to print, unable to clean, unable 36, error 46 and error 32 are all print head errors.

1. Remove all the ink cartridges from the machine
2. Clean the contacts on the cartridges as well as inside the machine itself with a small amount of warm water or alcohol on a cotton swab until no ink comes off on the swab.

Note: if any of the other cartridges are low, empty, leaking or bulging replace them

3. Then turn off the machine and unplug it for 70 seconds
4. Plug it back it and wait for the insert cartridges message
5. Insert the cartridges and check to see if the problem is still there. If it is it means the print head has failed and in order to fix this the print head inside the printer needs to be replaced. The print head is the part of the printer that puts ink from the cartridges onto the page

Unfortunately this can sometimes cost more to replace then the machine itself.

Apr 18, 2011 | Brother DCP-350C InkJet Printer

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My Brother MFC-685CW Printer Wireless doesn't recognise a new colour cartridge despite having cleaned the printer head. It also is not recognised by the PC despite reloading it. Help!! Troubleshooter...


If the message "NO CARTRIDGE" remains on the LCD after you have installed the ink cartridge(s), it is possible another ink cartridge is empty and needs to be replaced or one or more of the cartridges are not installed properly. Complete the following steps:
  1. Unplug the machine from the AC power outlet, wait approximately 10 seconds and then plug it back in.

    1a. If the display continues to show NO CARTRIDGE, verify the cartridges are installed properly by uninstalling and reinstalling all four ink cartridges. Follow Steps 2a through 2f.


    1b. If "INK EMPTY XXXXX" (Xs = color, i.e. INK EMPTY CYAN) is displayed on the LCD, the specified ink cartridge is empty and needs to be replaced. Follow Steps 2a through 2f.

  2. To resolve an INK EMPTY message or to confirm the ink cartridges are installed properly, complete the following steps:

    2a. Open the ink cartridge cover. Pull the lock release lever(s) down and take out the ink cartridge(s). While you have the ink cartridge(s) out of the machine, verify the cartridge(s) are genuine Brother supplies with the Brother logo embossed into the side of cartridge.

    ink_replace03.gif

    2b. Reinstall the ink cartridge(s). Lift and push the lock release lever(s) until it clicks into place and close the ink cartridge cover.



    ink_replace04.gif

    2c. The LCD may then display:

    Did you change xxxxxx? Yes No.

    for the color(s) that was replaced. If this message appears, BE SURE to follow the instructions on the LCD to correctly select Yes or No. Select Yes if you installed a new cartridge(s) to automatically reset the ink dot counter for that color. Select No if you did not install a NEW ink cartridge(s).


    2d. After all the correct selections are made, the machine will then enter a cleaning cycle.


    2e.If the display again shows INK EMPTY XXXX, go back to Step 2 and follow the instructions to install a NEW ink cartridge.


    2f.If the machine did not enter a cleaning cycle and the display continues to show NO CARTRIDGE after reinstalling new genuine Brother ink cartridges, your machine may require service.
If your computer is not recognizing the printer you should uninstall and reload the drivers. You might consider downloading a new driver for your operating system from this site:

http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_list.html?reg=us&c=us&lang=en&prod=mfc685cw_us_as&Cat=112

I recommend bookmarking thihs site for future reference.

I hope this is helpful. :)

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1 Answer

Fax machine Samsung Inkjet Fax SF-360. Ink was finished so ordered the correct ink cartridge and replaced it now on the screen it tells us to install ink cartridge. I have tried severeal times and i know...


If the Toner Low/Empty message does not automatically clear when a new cartridge is installed, use the following to clear the message manually:
1.Press MENU # 1 9 3 4. The machine should display TECH.
2.Press MENU, and ENTER. The machine should display TECH Mode.
3.Press the left arrow < once. The machine will show NEW CARTRIDGE.
4.Press ENTER, the machine will show YES.
5.Press ENTER, there should not be any Toner Low/Empty message.
6.Exit TECH MODE, press MENU # 1 9 3 4. The machine will no longer display TECH.
If Toner Low/Empty message continues, there may be a problem with the toner cartridge or the machine.

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Message says "unable to clean" routine maintenance see troubleshooting guide brother MCF 210C


verify all inks yet maybe one or more is empty and run with new inks and original, clean inks yet in you control panel bottom

Sep 28, 2009 | Brother MFC 210C All-In-One InkJet Printer

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BROTHER MFC 240C - REPLACED BLACK INK. LCD PROMPTED ME TO PICK # 1 FOR NEW AND #2 IF NOT. I SELECTED #1. NOW THE LCD SHOWS 'INK EMPTY CYAN' 'REPLACE INK' 'NO CARTRIDGE' OR REINSERT CARTRIDGE. THIS ISN'T...


you have to change the cyan (blue) color, too. Its empty ;-)

The machine runs a cleaning circle which always consumes some amount of ink of ALL colors.

May 01, 2008 | Office Equipment & Supplies

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DCP 117C Brother ink jet printer: Although ink cartridge is filled, is showing black nearly empty error message. No black is getting through on test printing after head cleaning procedure.


two diffrent errors:

1. near empty. I guess your cart is at full level.: Take cart out. unplug dcp from power. leave scanner open. replug to power. machine will come up and demanding cart. insert cart. close cover. answer display if its changed!

2. press menu then start bk-copy then four times arrow up. machine will be in maintenance mode. press by help of arrow-up and set: 7 (set) 6 (set) 3 (set) start bk-copy. machine will do a power purge cleaning. when finished press 9 (set) 9 to leave maintenance mode. run a test print and set date/time again!

Apr 06, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Error 41 shows


Error 41 is a printhead failure. The only way to fix it to replace the printhead there unfortunately is no way to recover the printhead. If you decide to replace the printhead please do not leave the machine of for extended periods of time (causes the printhead to dry out as it can not do its cleaning cycles), use only genuine ink (I see a lot with this failure with non-genuine inks or refills) and do not cheat the ink system by running empty inks (Dries out the printhead). Just a few tips to extend the life of your printhead.

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Ink problems....


Take all carts out of the machine. Have a look into the cart holder. Is there ink swapping beneath the white plastic? (You might shake the machine ;-)

If yes, the cart holder leaks and needs replacement.

If not (your lucky!) it could be that the automatic cleaning procedure which starts when a cart is changed has soaked the carts empty.

Do set machine with date and time and NEVER unplug NOR use a power switch which breaks the power supply.

Do use constant power and switch off machine by pressing stand-by-fax-button!

Everytime when machine comes to (new) power contact it runs an extensive ink cleaning procedure. thats why your carts are always near empty....
The stand-by will prevent this and machine does some cleaning procedures which consumes only a few drops(!) of ink!


The display asks you if you have changed the carts. Do answer this question by pressing 1 for YES or 2 for NO.
This will reset the built-in inkcountermanagement to the correct settings

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