Question about Dell Inspiron 640m PC Notebook

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My Dell Inspiron 640m cd and dvd drive doesn't seem to work. It is not detecting any disc I place in the drive but only makes sounds for a few sec. And there is no icon that shows up on My Computer.

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Hi

Please check in device manger if the device is detected by the computer.

you can reach the device manager by typing devmgmt.msc in the start run.

Check if the CD/DVD ROM Drive is listed with any yellow exclamation mark.

If yes, perform the following action.

Click on Start, Run and type regedit.
when you reach the registry editor
1. Click on + sign next to KEY_LOCAL_MACHINE
2. Click on + SYSTEM
3. Click + CurrentControlSet
4. Click + Control
5. Click + Class
6. Under Class look for the following entry:{4D36E965-E325-11CE-BFC1-08002BE10318}
and Click on it.
7. On the right side of the editor look for "upper filters" and "lower filters"
8. right click on "upper filters" and "lower filter" and delete these entries.
9. Close the registry editor
10. Reboot the computer

Now you should be able to see you CD drive.

Please revert with your feedback.

Thank you for choosing Fixya

Posted on May 27, 2010

  • oslerman Aug 28, 2010

    and what do i do if there are no 'upper filters' or 'lower filters' listed there?

    i may actually have deleted them before to try to solve this (to no avail)

    how would I go about re-installing the CD drive to try to fix it?

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  • Master
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Hi

the issue is your motherboard not detacting you opticale drive

just tak out you driver try to re fix hope fuly it will work

Posted on May 27, 2010

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Posted on Jan 02, 2017

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