Question about Microsoft Windows Vista Home Premium Edition for PC
System freezes can be caused by many different things but are more likely to be caused by the hard drive having bad sectors or the system files are corrupt.
To troubleshoot the system files and hard drive i recommend that you boot the machine up in safe mode. To do this restart the computer and repeatedly tap the F8 key. When you get to the sub menu select "Safe Mode" and press enter.
You will see a boot leader apear (white text) on screen, wait until it loads the welcome screen.
Once inside safe mode you will notice that you have no sound, internet connection, desktop background or graphics. This is because in safe mode the system only loads basic drivers so the above mentioned are dissabled allowing you to work in safe mode.
Click on the Start menu (orb) and in the search pane type cmd and hit enter. A command line window will come on-screen.
Type in that command window chkdsk /f /r and hit the enter key.
You will see information about the volume with a message that the volume cannot be locked, would you like to schedule a disk check next time the system restarts? type Y and hit enter and then type exit and hit enter.
The window will close so then restart the computer.
When the system restarts let it boot normally and now the system will check on the hard drive and check system files for you, if it finds any problems it will fix them itself.
This proceedure can take anything up to 2-3 hours to complete so please be patient.
Good luck and if there is anything else i can help you with please post back.
Posted on May 27, 2010
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Posted on Jan 02, 2017
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