Question about Lexmark X3470 All-In-One InkJet Printer
Why does my printer say Cover Open and it is closed? It wont let me do anything even turn it off using the power button. Help me please
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Posted on Jan 02, 2017
Tips for a great answer:
1. From the printer control panel, press the Setup button
> Maintenance > Replace Printhead.
2. Open the printer cover. Note: If the carrier does not
automatically move to the center, turn off the printer/unplug the printer from
the power source and then slide the carrier to the center.
3. Press the tab, and
lift the latch. Pull up to remove the printhead. Close the printer cover then
turn off the printer/unplug the printer from the
4. Turn the printer back on. It will ask you to
"Open Cover to Install the Printhead". Press the Cancel (Red X)
button or the Home icon for the touchscreen panels. It should take you back to
the "Copy" menu.
5. Proceed with the firmware update. Just go to http://bit.ly/p205fw.
6. Once the firmware update is successful, firmly re-insert
If the error continues to display even after the update, it could be a faulty printhead. Please contact Lexmark technical support for additional assistance.
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