Question about Lexmark X3470 All-In-One InkJet Printer

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Error message cover open and it isnt

Why does my printer say Cover Open and it is closed? It wont let me do anything even turn it off using the power button. Help me please

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  • 53 Answers

Reinsert your cartridges after properly cleaning them

Posted on May 27, 2010

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1 Answer

I have a printhead error and it wont even let me scan a document. it wont let me do anything. do I have to replae printer cartridges in order to simply scan a document?


The "printhead error" message could be due to an outdated firmware version or a poor connection between the printhead and carrier contacts. Follow the steps below to fix the problem:

1. From the printer control panel, press the Setup button > Maintenance > Replace Printhead.

2. Open the printer cover. Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Press the tab, and lift the latch. Pull up to remove the printhead. Close the printer cover then turn off the printer/unplug the printer from the power source.

4. Turn the printer back on. It will ask you to "Open Cover to Install the Printhead". Press the Cancel (Red X) button or the Home icon for the touchscreen panels. It should take you back to the "Copy" menu.

5. Proceed with the firmware update. Just go to http://bit.ly/p205fw.

6. Once the firmware update is successful, firmly re-insert the printhead.


If the error continues to display even after the update, it could be a faulty printhead. Please contact Lexmark technical support for additional assistance.

Jun 11, 2011 | Lexmark Prospect Pro205 Wireless...

1 Answer

Recurrung jam message


if there's no paper jammed then a sensor might be dirty, the printer has several sensor along the path of the paper to detect its flow.

Mar 30, 2010 | Xerox DocuPrint C525A Laser Printer

1 Answer

MFC 7820n 'close back door error'


Hello Daysinn,

The "back cover open" message is usually caused by a paper jam inside the printer.
Follow these steps to rectify the problem.

1. Unplug the power to the printer.
2. Open the back and front cover.
3. Remove the drum and toner, this may be difficult because it may be stuck; don't be afraid to pull hard, you wont break anything.
4. Check for any foreign objects, most likely a peice of paper.
5. Reinstall the drum and toner.
6. Make sure to close the front and back covers.
7. Turn the power back on.

If the message stays after all this, there may be a sensor not working.

Thanks,

Pat

Mar 25, 2010 | Brother MFC-7820N All-In-One Laser Printer

1 Answer

I changed the ink in my Lexmark 3400 printer and I keep getting an error message "cover open" and it's not open. I tried everything....unloading the software then reloading the software, shutting it off...


The printer displays a 'Cover open, please close cover' error message, even though the cover is closed.

This can happen if the lever on the cover open sensor is knocked off the switch assembly.

Nov 30, 2009 | Office Equipment & Supplies

1 Answer

Lexmark x3470 printer says "cover open" and it will not do anything. Curtis


Try these as I found them from Lexmark's website

Solution What you will see
The printer displays a 'Cover open, please close cover' error message, even though the cover is closed.
Possible cause of the error
This can happen if the lever on the cover open sensor is knocked off the switch assembly.
What to do
Take the following steps to try to determine if there is a hardware fault:
Steps Actions 1 Remove and replace the cartridges from the printer. 2 Disconnect the power cable and the USB cable. 3 Check that the power cable is plugged directly into a wall socket. 4 Reconnect the power cable. 5 Close the printer cover. 6 If the error persists, please contact Lexmark Technical Support for further instructions.

Nov 18, 2009 | Lexmark X3470 All-In-One InkJet Printer

1 Answer

Error 2200


Step Action
1 Power off the printer and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the printer on.

Did the error message return?

Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.

2 Power off the printer and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the printer. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the printer on.

Did the error message return?

Yes: Continue to Contacting Lexmark.
No: Continue to step 3.

3 Power off the printer and remove the power supply from the back of the unit. Open the top cover of the printer. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the printer.

Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.

4 Power off the printer and remove the power supply from the back of the unit. Open the top cover of the printer. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the printer on.

Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.

Sep 16, 2008 | Lexmark P4350 All-In-One InkJet Printer

3 Answers

Back cover open message


I had the same error message. I also tried every compartment... Here's ultimately what my problem/solution was...

I turned the printer around and fully opened the back cover. I found that one of my kids had somehow fed a small piece of paper/cardboard into the printer. When I opened the back cover all the way I could see that obstruction (which I hadn't seen before). Pulled it out, and the error message went away. Works fine now.

Sep 02, 2008 | Brother MFC-7820N Printer

1 Answer

Cover open error


There is a latch that preses a small switch when you close the cover (look for this) to indicate that it it close if it is broken you can tweek it using a toothpick or anything that may press the switch temporarily this may alow it to work as long as the switch stays down.

May 28, 2008 | Lexmark X3480 All-In-One Printer

5 Answers

Printer trouble


Hi,

Find this in the web

http://h10025.www1.hp.com/ewfrf/wc/document?cc=hk&docname=c00489814&dlc=en&lc=en&jumpid=reg_R1002_HKEN

Use the instructions below to resolve the issue by restarting the product.
  1. Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
  2. Open the cover of the product and remove the print cartridges.
  3. Close the cover and wait for the Insert Ink Cartridges message to display.
  4. Disconnect the power cord from the back of the product and wait for one minute.
  5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  6. Open the cover and reinsert the print cartridges.
  7. Close the cover. If prompted, print a calibration page.
  8. Reconnect the USB cable, and try to print a print job from the computer.

Nov 29, 2007 | Office Equipment & Supplies

3 Answers

Printer cover open error message


I had that problem too.

Unplug the printer.
Hold the printer cover open while you plug in the printer.
Then wait for the printer to power on while still holding the cover open.
Then close the cover.
The buttons should work and th error message should be gone.

It worked for me.

Nov 01, 2007 | Lexmark X2250 All-In-One InkJet Printer

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