Question about Samsung Omnia Pro B7610 Smartphone

2 Answers

Hiya, I got my Samsung Omnia Pro 7610 phone yesterday and was loving it up until this morning! I went to the security settings to put a pin phone lock on as you do and entered my pin (that I have used for at least 5 years), this was done using the querty keypad (making sure I had it on numbers not letters and was very careful). I had to do this twice as is usual to confirm the passcode. Later on I have gone to use my phone - slide to unlock - enter password. My password did not work? I tried contacting my service provider and have basically tried every single possible code you could imagine! I have been to an O2 shop, my sim is fine and works in other phones with no code needed! Sometimes the phone recognises that I am trying to enter a pin but 9 times out of 10 it doesn't even register. One thing I did think was a bit odd was that I originally started the code using the querty keyboard but when it asks for the pin code on the phone it is a number touch screen pad and the querty does nothing? Please help?

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  • stormhillpil May 27, 2010

    Thanks, great ideas. Hopefully will manage to find a solution.

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Hi Stormhillpil,

I understand that you are facing some problem while entering passcode.
please perform the below steps to resolve the problem:

1. As you have configured your device with new passcode with qwerty keyboard, you might have inputted some other special characters as while using qwerty keyboard, each button is configured to enter 2 or more symbols. Moreover you cannot see what you have actually typed using keyboard as you will be displayed only the "*" symbols.

2. So please use any of your friends corby phone, use the qwerty keyboard to type your passcode exactly in some text editor and find out what might have registered as passcode when you type similarly to your phone.

3. Moreover, the touchscreen keyboard wont behave in a way as you type in actual qwerty keyboard. So try inputting the numbers and symbols which is on your qwerty keyboard for corresponding buttons while pressing your passcode.

I hope this might help you
Thansk

Posted on May 27, 2010

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  • stormhillpil May 27, 2010

    I'm sorry I don't know what you mean by Corby phone?

  • sorry.. Instead of Omnia, I wrote as Corby as both the Samsung omnia and samsung corby looks alike.

    :)


  • stormhillpil May 27, 2010

    Ok thanks, not sure I know anyone who has another one but will do my best to find one.

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  • Master
  • 713 Answers

Hi,the best and final solution,is to flash the firmware of the phone,which restores the factory settings of the phone,if the factory settings is restored definitely the problem is solved,however,this requires expertise and skill.


Thanks and take care

Posted on May 27, 2010

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Hi,

hope this will help you:

Hard Reset - Samsung Omnia (i910)

A hard reset is the last resort for troubleshooting. This reset will erase all data and restore preferences to factory default specifications. Performing a hard reset is only recommended when the existing data has been backed up or is unwanted. If the preferred method is not available, there is an alternate Method.

Preferred Method
  • From the Today screen, tap Start > Settings.
  • From the System tab, tap Hard Reset.
  • From the Memory tab, tap Clear all data.
  • Tap Yes.
  • Tap the QWERTY keyboard icon at the bottom bar, enter the device lock code (the default code is the last 4 digits of the mobile number) then tap Yes.

Alternate method
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  • Press the Send key to choose Format.

p/s: please do these procedures at your own risk. I will not responsible for any damage on your phone.



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May 30, 2011 | Samsung Omnia Pro B7610 Smartphone

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How can I put a security code on my phone?


Start menu>Settings>Security>Device Lock
You may put the security code to your phone and select time when the code will be active.

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The Samsung Omnia pro B7320 screen is blank and I donot know where the reset button is on it.


If you'd like to hard reset your phone, do one of the following (whichever works for you)
a) Type *2767*3855#, and click the dial key.
b) 1. Turn off phone 2. Press and hold "F" key + power button until screen turns on
3. Phone will prompt Master Reset or Master Clear. Follow necessary instructions
4. Wait until phone resets itself. Do not touch until logged into Windows.
c) 1. Click on Start (left on top) 2. Click on settings (bottom)
3. Click on Memory settings
4. Click on Delete All.
If some of this helps, please rate. Thank you

Jan 20, 2011 | Samsung Omnia Pro B7320 Smartphone

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Follow the guideline here:
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Once you see the Samsung logo appears on the screen, immediately press the SEND and END key simultaneously
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Press SEND to format or END to cancel

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hp it works..

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