Question about Whirlpool Duet GHW9150P Front Load Washer

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Kenmore/Whirlpool Duet -how do i take off user interface panel?

How do I replace the user interface control for a Kenmore HE5 / Whirlpool Duet? Where are the screws to remove the front cover?

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It appears your timer/main controller/CCU has failed in this instance.


http://media.fotki.com/1_p,wbwdbgswgksbgfwxgtqsskgwtqkq,vi/ktfgsrbbdxwtwtqtfwk/1/1303472/5961857/image45924img-or.jpg


For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 30, 2010

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1 Answer

Whirlpool Duet needs a new start button how to replace ?


Wayne; It looks like it is the user interface(dryer control board) needs changed which has switch built into it. Below is a link parts, scroll to the control user interface, click it, below big picture will be part diagram, click it and image 3 will show what to remove.
the second link shows how to access washers board(switches)
press the helpful button, and follow me for more tips and info.

http://www.appliancepartspros.com/search.aspx?model=whirlpool%20duet%20washer


Duet HE3 Washer Disassembly

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Feb 03, 2016 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

What is error f 71?


F71 USER INTERFACE HEARTBEAT FAILURE
If a Central Control Unit Heartbeat Failure is displayed, no communication is detected from the User Interface to the Central Control Unit.
1. Check for continuity of the User Interface harness.
2. Check wire harness connections to the User Interface and the Central Control Unit.
3. Replace User Interface if drum is rotating.
4. Replace Central Control Unit if drum is not moving.

Nov 28, 2012 | Whirlpool Duet 3.8 cu. ft. Front Load...

1 Answer

CODE F71 ON A WHIRLPOOL DUET HT WASHING MACHINE


Hi here are the codes at this link below...
http://www.assuredparts.com/WhirlpoolDuetWasherFaultCodes.html

specifically the code is explained below....
USER INTERFACE HEARTBEAT FAILUREIf a Central Control Unit Heartbeat Failure is displayed, no communication is detected from the User Interface to the Central Control Unit.
1. Check for continuity of the User Interface harness.2. Check wire harness connections to the User Interface and the Central Control Unit.3. Replace User Interface if drum is rotating.4. Replace Central Control Unit if drum is not moving.

If you wish to DIY then you MUST obtain a service manual for you exact make and model...
However if you don't wish to DIY, then the very best thing to do is contact a local or head office from Whirlpool, and ask for a referral to an authorised service center. Make contact there, and ask for a service call, now if worried about costings, then when in face to face contact, simply ONLY first ask for a "Quote" then go from there once appraised of the potential costings, at the least then you can decide as to repair or replace?

Oct 10, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirlpool front load duet washing machine has error code f 71, what does that mean and how do i fix it


Hi

F71 is a communication error and is displayed when there is no communication from the User Interface to the Central Control Unit. First check the user interface harness for continuity and then check the wire harness to the user interface and CCU. If the drum rotates then replace the user interface, if the drum is not moving then replace the central control unit (CCU). Hope this helps...please post back for further assistance.

Daniel

Aug 09, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F70 error code?


Hi.

F70: CENTRAL CONTROL UNIT HEARTBEAT FAILURE
If a Central Control Unit Heartbeat Failure is displayed, no communication is detected from the Central Control Unit to the User Interface.

1. Check for continuity of the User Interface harness.
2. Check wire harness connections to the User Interface and the Central Control Unit.
3. Replace User Interface if drum is rotating.
4. Replace Central Control Unit if drum is not moving

You find more in this article.

Regards.

Ginko

Aug 06, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Washer won't start.....F70 code appeared It's a Whirlpool Duet


Hello & Welcome to FixYa

F70 is a communication error which is caused when no communication is detected from the user interface to the CCU (central control unit). Please check the wiring to user interface and the central control unit, if that is fine and you can see the drum rotating then replacing the user interface is recommended repair. If the drum won't turn then the CCU needs replacement. Please get back to me if you have any other questions.

Kevin

Jun 26, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

I HAVE A WHIRLPOOL DUET WASHER WITH A ERROR F 70


Hi


Thanks for using FixYa. Error F70 is Central Control unit Heartbeat failure. If a Central Control Unit Heartbeat Failure is displayed, no communication is detected from the Central Control Unit to the User Interface. To resolve this issue you’ll have to:

1. Check for continuity of the User Interface harness.
2. Check wire harness connections to the User Interface and the Central Control Unit.
3. Replace User Interface if drum is rotating.
4. Replace Central Control Unit if drum is not moving



Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Sep 07, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirlpool Duet Washing Maching fault code F70


Hi


Thanks for using FixYa. Error F70 is a communication error between the Central control unit (CCU) and the user interface. To start with you’ll need to check continuity of the user interface and then check the wire harness connecting the user interface & central control unit. If the drum is not moving then central control unit should be replaced. Please do rate the solution if the issue is resolved or post a comment for further assistance.



Thanks
Rylee

Jun 02, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

When using dryer it stops and f70 shows up as problem id not listed in manual dori@dkcompanyinc.com


F70
CENTRAL CONTROL UNIT HEARTBEAT FAILURE
If a Central Control Unit Heartbeat Failure is displayed, no
communication is detected from the Central Control Unit to the User
Interface.
1. Check for continuity of the User Interface harness.
2. Check wire harness connections to the User Interface and the Central Control Unit.
3. Replace User Interface if drum is rotating.
4. Replace Central Control Unit if drum is not moving
I have reseated the cable between the CCU and the User Interface panel (panel has the buttons & lights on it)

Mar 12, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

My Dryer Kenmore Elite HE5 show the Code F70...


The F70 and F71 error codes on this model of washer indicates a communication problem between the user interface control board and the central control unit (main control board). These error codes can sometimes be caused by a power surge or glitch through the electrical lines. Try unplugging the washer to completely disconnect electrical power. Wait 1 minute and then plug the washer back in to the see if the fault code clears. If it does, then the washer may work normally.

If the code reappears, then you could have a wire harness connection problem, a failed user interface control board or a failed central control unit. I recommend calling a service technician to properly diagnose and repair this type of problem so that the correct component can be replaced.


Be sure your unit is plugged into a 3 prong grounded outlet as well.


F71 is a "heatbeat failure" which means that your front interface control board is shorted and will need to be replaced. it's actually fairly easy to replace and can definitely be done by yourself. To access the part, just pull the unit forward and remove the 3 screws coming in from the back of the top panel. Remove the top panel by pulling it back, up, and off. Then remove all the screws going into the top of the control panel. Remove the dispenser drawer and remove the screws coming in through the dispenser. Remove the screws coming from the inside of the dryer going forward into the control panel, then remove the control panel (it's just clipped in on the bottom. After that you can disconnect the wire harnesses to the front interface control board and replace that part.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
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Dec 31, 2009 | Kenmore Elite HE4 Electric Dryer

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