Question about Canon imageRUNNER 8500 Copier

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Need to reset fuser error code e000222-000

I rebuilt the fuser in my imagerunner 8500 but do not know how to clear the code.

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Sir i have 2 canon ir8500 copiers
which one is faulty. problem is when we print documents through computer copy is clear & ok
but when we use by photocoping a shade of black on apeearing on paper it measuring by 2 inch
i replaced both carona assembly, Scaner lamp, heater section, drum cleaning blade and also devloper unit but still problems occured i don't know where is the problem.
There is no error code display.
can sombody solve this error ?

Posted on Mar 16, 2011

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1 Answer

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The error code has to do with the fuser unit. Try to reset the error code in service mode. If that will not clear it, you will need to replace the fuser unit...... Good Luck

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The error code is indicating that the fuser thermistors are not detecting a tmeperature in a set amount of time. Try resetting the error code by going into service mode: Press the additional function key, then press the 2 & 8 keys at the same time, then the additional function key again. You should be in service mode. If not press the reset key serveral times to make sure everything is reset and try getting into service mode again. Press the " COPIER " button on the display and the screen changes. Press the " FUNCTION " key across the top of the display and then " CLEAR " then " ERR " and finally " OK ." You have cleared the error out of the copiers memory. Turn off the copier waits a few seconds then power back on. If the error comes back then you have to have the fuser assembly either rebuilt or totally replaced. If you can get a new fuser it can be replaced in a minute by removing the two screws that hold ii in place and putting in the new one a securing it. You will have to reset the error and you may want to do it before replacing the fuser. If it still doesn't work then you may have worse problems that a qualified tech will have to determine. Good Luck.

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1 Answer

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Thsi is an error code dealing with temperature of the fuser assembly. . Try resetting the error code by going into service mode: Press the additional function key, then press the 2 & 8 keys at the same time, then the additional function key again. You should be in service mode. If not press the reset key serveral times to make sure everything is reset and try getting into service mode again. Press the " COPIER " button on the display and the screen changes. Press the " FUNCTION " key across the top of the display and then " CLEAR " then " ERR " and finally " OK ." You have cleared the error out of the copiers memory. Turn off the copier waits a few seconds then power back on. If the error comes back then you have to have the fuser assembly either rebuilt or totally replaced. Good Luck.

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This is a fuser temperature issue, it can be cleared in service mode but if the problem persists after being cleared then the fuser may need to be rebuilt or replaced. To clear press:
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1 Answer

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1 Answer

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Yes, this is a fuser error.

Could be a temperature problem, a faulty sensor, DC Controller, or a rotational / mechanical error.

You should only clear the error if you are sure the cause of the error has been fixed. It is cleared in Service Mode.

You should get a Service Technician to check / fix this.


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It is a fuser heat error. Try to reset the machine from the error code. If problem persists you have the check the fuser for damage. Could be a thermister, thermoswitch, or faulty heaters. To clear error, service more function/clear/error/ok/ exit service mode and cycle power.

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1 Answer

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EOOO is a thermistor-fuser error. Your machine will need a fuser, but on occasion a power surge can trip the error, E000 needs a code to reset it, I dont know if same but this is the code on a IR 330s
Press the userbutton then press "2" & "8" at the same time and then press userbutton again.
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press " Copier "
press "function"
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leave servicemode by pressing resetbutton twice.

restart machine.

Mind you it is only a reset, if fault still exist it will go eooo again confirming that it needs a new fuser unit.

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3 Answers

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E000 is a fuser probleb.check the film/lamp continuty.for E000/1/2/5clear error in service mode as follows
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