Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Clogged drain in freezer compartment

The drain in the bottom of the freezer compartment in clogged. Water (ice) is building up at the bottom of the freezer and is leaking out onto the kitchen floor. The refrig. is six years old.

I tried the turkey baster with water and baking soda, but the drain is still clogged. Maybe I didn't do it enough? How much does it take to unclog it? Is there something else I can try? Thanks for all your help!!!!!

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Hi and welcome to FixYa. I am Kelly.

The drain sometimes all on its own will freeze. Who knows why. The best was to ensure the drain is clear is to manually defrost the refrigerator. You do this by first unplugging the unit. Then empty the contents of the freezer. Use a fan and place it blowing into the freezer for a little over 2 hours. This will make a water mess so have the rags and mop ready.

After the 2 hour manual defrosting session take a toothpick and make sure the drain is clear. Use your baster and hot water to check it for sure. If it is still clogged remove the back panel of the refrigerator and check the end of the drain for debris. Often what happens is there is some unpleasant goo that builds up on the very end of the drain tube and then it dries n place once the catch basin is dry.

Other times the drain freezing over is a sign of an automatic defrosting problem. When it does not defrost the ice builds up on the evaporator coils and eventually it freezes over the drain. Usually when there is and automatic defrost problem the fresh food section warms up, the ice maker stops making ice and things like ice cream get soft.

Give the manual defrost and drain check a try first. If there really is an automatic defrosting problem in 3 to 4 days the symptoms will repeat.

If at that time you need more assistance just respond here and an expert will help you.

Thanks for using FixYa.

Kelly

Posted on May 27, 2010

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Ice sheets build up on the bottom of the freezer. Water also seems to be dripping into the refrigerator from the freezer. Not sure what the problem is and looking for help!


Hi and welcome to FixYa, I am Kelly.
First off if you have an ice maker this sheeting of ice is most often caused by the ice maker inlet water valve bypassing water when it supposed to be shut off. You can check for ice in the rubber tube that fills the ice maker. If it is frozen hard with ice most likely you have an inlet water valve failure. The valve is not repairable. The only remedy is to replace it.

Second reason for ice build up on the bottom of the freezer is a clogged evaporator drain. If you see ice for sure under the evaporator coils then the drain is clogged. You clear the drain by unplugging the unit.. removing the freezer contents and directing an external fan into the freezer compartment for just over 2 hours. While this is happening... open the back of the unit by removing the fiberboard cover and cleaning out both the drip pan and the END of the compartment drain tube. I use a wet or dry Vacuum for this task. When the 2 hours of manual defrosting is completed.. use the exhaust of the vacuum on the very end of the compartment drain tube. This will float out any debris that was in the evaporator drain funnel and make sure that the compartment drain tube is clear. Make sure to clean the condenser coils and fan in the bottom of the unit while your cleaning the drip pan.

After all of the above reassemble the rear fiberboard cover, wipe up any water mess in the freezer compartment and return the unit to normal use.

Since you did not include a model number I am unable to provide you with an exact reference source for the inlet water valve. You can however use the following sites and enter your model number for parts information:

http://www.searspartsdirect.com

http://www.appliancepartspros.com

http://www.repairclinic.com

Thanks for choosing FixYa,
Kelly

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I get water (ice) in the bottom of my freezer and this occasionally overflows onto the floor at the front of the fridge. Is there a defrost drain on my fridge that may be clogged. We've had the fridge...


Is this a NEW refrigerator? If so then you have a valid warranty service request.

If it is not, there are 2 things that cause ice build up:

1. The ice maker water valve leaking by when the water valve is supposed to be closed.
You can prove this by doing the following:
a. Ice maker OFF
b. Remove the plastic line on the back of your unit at the rubber water fill tube connection. Place it in a bucket over night or for a day. If there is ANY water in the bucket the water valve is allowing water to leak by when it is supposed to be closed.
The olny remedy is to change the water valve.
2. Te freezer compartment evaporator drain is frozen or clogged. This requires opening up the rear access cover of the freezer to clear a clog. If you just suspect ice build up you can empty the freezer compartment and place a fan blowing into the freezer compartment for over 2 hours to melt the ice in the evaporator drain.
If you need assistance with parts or anything else just respond here and I will gladly help you. I do ask that you include your model number in any future post so that I can pass you links and data applicable to your exact unit.

Thanks for choosing FixYa,

Kelly

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Thanks

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