Question about GE (PSS26MSRSS) Side by Side Refrigerator
The drain in the bottom of the freezer compartment in clogged. Water (ice) is building up at the bottom of the freezer and is leaking out onto the kitchen floor. The refrig. is six years old.
I tried the turkey baster with water and baking soda, but the drain is still clogged. Maybe I didn't do it enough? How much does it take to unclog it? Is there something else I can try? Thanks for all your help!!!!!
Hi and welcome to FixYa. I am Kelly.
The drain sometimes all on its own will freeze. Who knows why. The best was to ensure the drain is clear is to manually defrost the refrigerator. You do this by first unplugging the unit. Then empty the contents of the freezer. Use a fan and place it blowing into the freezer for a little over 2 hours. This will make a water mess so have the rags and mop ready.
After the 2 hour manual defrosting session take a toothpick and make sure the drain is clear. Use your baster and hot water to check it for sure. If it is still clogged remove the back panel of the refrigerator and check the end of the drain for debris. Often what happens is there is some unpleasant goo that builds up on the very end of the drain tube and then it dries n place once the catch basin is dry.
Other times the drain freezing over is a sign of an automatic defrosting problem. When it does not defrost the ice builds up on the evaporator coils and eventually it freezes over the drain. Usually when there is and automatic defrost problem the fresh food section warms up, the ice maker stops making ice and things like ice cream get soft.
Give the manual defrost and drain check a try first. If there really is an automatic defrosting problem in 3 to 4 days the symptoms will repeat.
If at that time you need more assistance just respond here and an expert will help you.
Thanks for using FixYa.
Posted on May 27, 2010
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Posted on Jan 02, 2017
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