You may be getting this error message due to the printer being able to tell that it is a non-hp cartridge. I don't know how it can tell, but mine says that too. I uninstalled the software and then reinstalled the software. And then I took out the cartridge and put it back in. See if this works for you.
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They believe expired cartridges will damage the printer. If you change the date back on the printer and computer this will solve the problem and allow you to print.
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according to HP
Each ink cartridge has an expiration date. The purpose of expiration is to protect the printing system and to ensure ink quality. When you receive an ink cartridge(s) are expired message, remove and replace the expired ink cartridge, and then close the message. You can also continue printing without replacing the ink cartridge, by following the instructions on the HP All-in-One or the ink cartridge expiration message on your computer screen. HP recommends replacing the expired ink cartridges. HP cannot guarantee the quality or reliability of expired ink cartridges. Device service or repairs required as a result of using expired ink will not be covered under warranty.
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I have to ask this question of you, just to make sure this is not an issue.Are you using a factory new ink cartridge? Please consider the following: If you are using a refilled or third party cartridge that may well be your problem.Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges. They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead. If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges Don
Hello merelU. I'm afraid you may have to replace the empty color cartridge as there may be problems with the printer while an expired cartridge is installed on the printer (even though some of the cartridges are still under warranty) and also, HP cannot guarantee the quality or reliability of expired
The reason why the printer says supply expired because the ink cartridge has its own warranty. When the warranty of the ink cartridge has expired then you will get that message. Eventhough you refill it. You need to replace the ink cartridge itself.
Chances are the new cartridge is defective.
Check the expiration date on the cartridge, and even if it is not expired, I would suspect the cartrigde is bad, dried out, not allowing the ink to lower.
That is the most frequent issue with your problem
So many models. Does this model have printheads under the ink carts? If so, remove the print head and clean the jets with a damp Bounty paper towel. Fold the towel up a few times and blot the head into it a few times to clean out the dries ink.