Question about Brother IntelliFAX 4750 Plain Paper Laser Fax

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Intellifax 4750e phone and fax line stays open, no dial tone

...plugged in phone line in the proper site and no dialtone.
Set on tone as instructed. Need help. Can't fax!

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Is the fax machine on? (Are the lights or screen lit up?) Make sure that the line going from the fax machine to the wall jack is plugged into the LINE port on the fax machine, and not the TEL port.

Try plugging a regular phone into the wall jack where the fax machine is currently plugged in... do you get a dialtone? If so, the problem is either with the fax machine or the way it is configured.

Posted on May 27, 2010

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