Question about IO Magic Corporation DVD±RW Dual Layer Burner
I bought an I/O Magic External DVD Burner to copy DVD's and to consolidate family DVD's of Marin onto one DVD. My computer is a 2005 Dell Deminsion 3000. It's Windows based, operating Windows XP. It has a CD Playe/ Burner and read only DVD drive; however it didn't have the capability to copy DVD's. Now I want that capability and called Dell who sold me this product from one of their trusted vendors, I/O Magic Company.
So I get the thing about five months a go. I try it out. It doesn't work. I call the manufacturerer and run through troubleshooting where they determine I have a defective drive. They ask me to box it up and they will at no cost replace it. I think good right.
I get in the mail about three weeks ago and barely now am installing it and low and behold - SAME PROBLEM. My PC isn't recognizing it. I hear the 'bing' and see on my screen it has detected it, but when I pull up 'My Computer' you don't see it?
The DVD driver came with no CD for installing new drivers and it appears to be a simple plug and play? Are there drivers out there somewhere I need to download? I/O Magic isn't telling me anything?
Help? Problems? I'm getting frustrated with I/O Magic company.
"2005 Dell Dimension 3000" (sic) Your PC has not got the correct USB Port version, you only have a USB 1.1, NOW your device ONLY uses USB 2. It's that simple. No matter what, anyone says, or whatever you do, apart from getting a USB 2 USB plug in card, you can not make it work. You simply cannot transfer the data over a USDB 1.1, link fast enough to work correctly, so it won't function.
Posted on May 27, 2010
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Posted on Jan 02, 2017
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