Question about HP Photosmart C6180 All-In-One InkJet Printer

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Oxc18a001 - HP Photosmart C6180 All-In-One InkJet Printer

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1. Get the unit into the ?Support Menu? by following the steps below. A. - Press and hold the ?*? key. B. - Press the ?#? key and release both keys. Display should say ?Enter Special Key Combo? C. - Press and release in sequence the ?1?, ?2? and ?3? buttons. 1. Press and release the right arrow button until the display says ?System Configuration Menu?. (on C8100 use Touch Screen) 2. Press and release the ?OK? button. 3. Display should say ?Hardware failure status?. If not there already, Arrow Key over to ?Hardware failure status?, 4. Press and release the ?OK? button. 5. Display should say ?Hardware failure status: Clear. Press OK to clear?. 6. Press and release the ?OK? Button. Message changes to ?Hardware failure status Cleared. Press Cancel to continue?. 7. Press and release the ?CANCEL? button as many times as necessary, so that, either the ?Welcome to Photosmart Express? screen appears, or, the ?Ink System Failure? screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. 8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. 9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer 10. Turn the unit on. The printer may display message ?USE POWER BUTTON TO SHUTDOWN THE PRINTER? followed by ?PRESS OK TO CONTINUE?. Press OK.

Posted on Jun 02, 2010

  • Saurabh Jun 02, 2010



    11. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

    12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.

    13. If the error is still there, or reoccurs replace the unit.



    Make sure that you try these steps once in printer lifetime

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I have a 7280 HP Printer and am getting error code Oxc18a001 I found instructions on line to fix that problem on printer #7360... Which was to take the side panel off and unhook and rehook two white...


Hi There,

Please follow the below link :

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=en&cc=us&product=3204785#N850

Hope this solution resolves your issue...

Thanks
Enjoy and Cheers !!!!

Please vote for me if this solution fixes your issue ...... : )

Nov 02, 2010 | HP Photosmart C7280 Printer

1 Answer

Ink system fail Oxc18a001


Hello,

The "ink system failure" error is caused by air in the ink feed tubes. This happens if you either totally run out of ink and the pump sucks up air from the empty cartridge or you use poorly filled ink cartridges that have sir bubbles. To clear the error you will have to do a feed tube purge. We have a step by step guide to do this posted on our web site at: http://www.ccl-la.com/blog/index.php/category/printer-repair/hp-printer-repair/ The purge will take about 10 minutes to do and should get you back up and printing.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

May 16, 2010 | HP - HP Photosmart 8250 printer

1 Answer

Printer will not print


please understand that this is an issue with the printer hardware and not the cartridges.so dont waste ur money purchasing new in cartridges hence refer to this document
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00723815&cc=us&lc=en&dlc=en&product=1153494

Feb 23, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

My printer is telling me error Oxc18a001 can you tell me what to do thanks


hi ,
please follow the onscreen instruction and i am preety sure this should fix the problem for you



you are getting this error message because of the cartaige problem try and follow the step from the below URL
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00551397&cc=us&lc=en&dlc=en&product=1153481

IF STILL THE ISSUE DOES NHOT GETS RESOLVED PLEASE CONTACT hp SINCE IOTS THE PROB;LEM WITH UR CARTRIDGES AND IF THE CARTRIDGES ARE IN WARRANTY THEY SHOULD REPLACE IT FOR YOU
hp TOTAL CARE NUMBER-1800-474-6838
PLEASE CALL ON THAT NUMBER TO GET ASSISTANCE FROM HP


please let us know if you still face any problem we would be more than happy to help you once again

thanks
regards
HAMID

Feb 20, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Ink system failre error message oxc18a001


This is only some thing you can try it may work.
Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says “System Configuration Menu”. 2. Press and release the “OK” button.
5. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
6. Press and release the “OK” button.
7. Display should say “Hardware failure status: Clear. Press OK to clear”.
8. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
9. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.
Solution 2:

1. Press the On button to turn the printer off.
2. Unplug the power cord from the back of the printer.
3. Remove all the ink cartridges.
4. Wait two minutes.
5. Plug the power cord into the back of the printer.
6. Press the On button to turn the printer on.
7. Install the ink cartridges when prompted.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks



Jan 30, 2010 | HP Photosmart C6280 Printer

1 Answer

I have a HP Photosmart C7280 All-in-One. A Ink System Failure comand is displayed. It goes on to say that. " Ink system has failed. Unable to copy, receive faxes, or print.Refer to printer documentation....


Hello,

We have 2 reset procedures posted on our web page at:
www.ccl-la.com Look in the printer section and the HP section. They should get you back going again. Use the C6100 series reset, it should work for your C7280 too.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com
tech@ccl-la.com

Dec 14, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I am getting an error code Oxc18a001. Do I need to replace carteiges or is it anouther problem??


hello there
Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says “System Configuration Menu”. 2. Press and release the “OK” button.
5. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
6. Press and release the “OK” button.
7. Display should say “Hardware failure status: Clear. Press OK to clear”.
8. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
9. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.
Solution 2:

1. Press the On button to turn the printer off.
2. Unplug the power cord from the back of the printer.
3. Remove all the ink cartridges.
4. Wait two minutes.
5. Plug the power cord into the back of the printer.
6. Press the On button to turn the printer on.
7. Install the ink cartridges when prompted.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks



Dec 03, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Ink System Failure: Errow:Oxc18a001 with a HP C7280


Hello,

Check our web site at: www.ccl-la.com/hp.htm We have a step by step guide to correct this problem. This error is caused by air in the ink feed tubes and the guide will help you do a purge on the lines.

I hope this helps, If so please rate my solution.

Buddy
Corporate Computer
www.ccl-la.com

Aug 18, 2009 | HP Photosmart C6180 All-In-One InkJet...

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