Question about Canon DW 100 DVD-RW Burner

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The Burner does not read the discs.

I have tried all the compatible discs and nothing. None of them can be read.

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  • 54 Answers

Try a firmware update and then if it still dosnt see the disc make sure if its old to check inside to see if the laser maybe out of set. and or a bad diode laser.

Posted on May 27, 2010

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Posted on Jan 02, 2017

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It sounds like the DVD burner does not have a "write strategy" for the type of disc you are using. This results in the burner and the software having an endless argument about how to go about the burn!
You can either use another brand of disc more compatible with your burner or go to the DVD burner's manufacturer's website and check for "Firmware" updates.
The firmware is the software within the drive that establishes the write strategy for each type of disc and these are often updated.
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Is the device new? Updated recently? Any changes at all? If there were any changes lately or the device is new there might be compatibility problem, try installing new driver http://sony.storagesupport.com/cdrw/crx1... If the device just stopped working and its not new enough for warranty Take it to fix or try (if you know how) cleaning the laser eye . The easiest way to see if the burner is the problem is to hook it up to another computer and see if it still wont work. Good luck

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