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Hope that you are wellJ Not the battery because the Battery Status LED Indicator glows red when the battery is running low.The green light indicates that it is charging.
If I can be of further assistance, please let me know.
And, remember; always include the type of Operating System and the type of computer you own, when you submit your questions.It simply makes for much faster solutions.
Two things: 1) This mouse and charger does not like rechargeables larger than 1800mAH. The light on the front will(sometimes) go red if you use a higher rated battery than the 1800mAH. You said you replaced the batteries, but might want to check their rating. 2) My mouse gets harder and harder to get a good connection when putting it in the cradle. Might be the contacts are getting dirty. When you put it in the charger, you should see the optical beam (red on the back) go out and the green light on the front turn on. If this doesn't happen, it isn't connected.
You do have the cradle plugged in and the batteries installed the right direction in the mouse? I know it's obvious, but the questions always have to be asked.
this is a problem with my mx700. you need to constantly clean the two brass coloured connectors at the bottom of the mouse. an eraser works well. even with this you sometimes need to jiggle the mouse a little in the holder to get it to charge. this is not logitech usual standard and very annoying.
hope this helps.
I had the same problem with the mouse MX1000 not charging when it is on its charger. Then, I realized that I forgot to plug the adapter for the charger - this charger is not taking its power from the USB port but from an external charger! Once I plugged the charger, the mouse recharged without any problem. I hope this helps. This mouse is really great, once this question of recharge is solved. Stephan
cycle the batteries in a external charger a fex times (charge then discharge) I suspect that over the years of using then putting it in its dock the batteries have had a very erratic charge discharge cycle cycling them as I suggest should bring them back.