Question about SanDisk Sansa c140 MP3 Player

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SanDisk Sansa c140 MP3 stuck at one song - please help!!

With my sandisk c140 mp3 player, the screen & player is stuck and stays on one song. the song doesnt play, and you cant switch songs or do anything at all. I can't even put off the player without taking battery out. i tried taking out the battery and putting it back in, but that didnt work, it still shows up with the same song stuck on there when i turn it on. i also tried plugging it into the computer, it was not detected at alll. Any ideas, please?

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You might have to hold the power button down for like 20-25 seconds and if that doesnt work what I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Posted on Apr 07, 2008

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I have a quick and painless solution for you.

First open your mp3 player and go to settings. Under the USB menu change it to MSC. Then plug in the mp3 player to the computer. Open the My Computer on your desktop, right click on the Sansa mp3 player and click Format. Make sure Fat32 is checked and Quick format is UNchecked. Then format the mp3 player. After that it should be clean and work just like a USB drive.

Hope this helps!

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