Question about JVC PD-42WX84 42 in. HD-Ready Plasma Television

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JVC HDTV Pictrure Distortion

I recently bought a used JVC 42 inch Rear-projection HDTV. I don't have the model number on it right now (I'm at my office). The problem is when turned on the picture is distorted and 3 outlines of the picture are present and sometimes so poor that the screen cannot be read. Hopefully its not a hard fix... I have regular cable, without a box but I'm not sure if thats the problem because my Xbox doesn't work on it either. The sound seems to be fine but just a poor picture.

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Your TV needs to be calibrated. Rear projection TVs are very sensitive to movement. They have 3 color canons that need to be precisely aligned so that the colors overlay each other. They are like three projectors all aimed at the same screen.

If you were to enter the User Menu on the TV, you should find an alignment/calibration choice that will re-align the colors using some on-screen help.

If you are not able to resolve the situation on your own, a certified ISF Calibrationist should be called.

And, since you've bought this TV used, it should be cleaned by a professional (the canons, lenses, etc.)

Posted on Apr 07, 2008

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Check the status of a repair at any of the locations below.


bullet01.gif California Factory Service Center space.gif space.gif JVC Factory Service Center map_it_btn.gif space.gif 5665 Corporate Avenue
Cypress, CA 90630
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bullet01.gif Georgia Factory Service Center space.gif space.gif JVC Factory Service Center map_it_btn.gif space.gif 1500 Lakes Parkway
Lawrenceville, GA 30043
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