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I purchased a pc game and it keeps shuttng down and says runtime error contact customer service.

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It is possible that the program, utility or game causing the runtime error may have issues. Verify through the developers website that all updates or patches that may be available have been downloaded and applied. If no patches or updates are available, attempt to uninstall and/or reinstall the program that is causing the issue.

Posted on Apr 07, 2008

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There might be a problem with your graphic card or the game you are playing that your graphic card can not support. or you might have to uninstall the game you are trying to play and install the game again.. most likely it will be the graphic card not supporting the game.

hope that helped.

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