Question about Sony Cyber-shot DSC-W35 Digital Camera

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I can't take pictures....

I have sony cyber-shot dsc w35, everytime i'll turn on my digicam, the zoom always comes out 3times and the display on the screen is "ACCESS" the next that will happen is it will appear on the screen "TURN THE POWER OFF AND ON AGAIN"...

i also try removing the battery for about almost an hour but the problem keeps on repeating..

help me guys to fix this kind of problem...
Thanks in advance......

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  • youngmaster Jun 17, 2008

    thanks for the help...
    keep it up... =)


  • nstock Jun 22, 2008

    Exactly the same probelm as the other posted

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This error message TURN THE POWER OFF AND ON AGAIN is a common error message for digital cameras that has a zoom lens. One possible cause for this is that the battery may had drained out and the lens is still extended. There would be different that steps you could perform and make sure you have fresh or fully charged batteries when performing these steps.

First of course try to do what the error states.

If will not work, set the unit in PLAY mode before turning it ON or immediately right after you press the power. If it successfully gets through the PLAY mode, initialize the settings and restart th camera. You could initialize it by going to the menu and then setup.

If still will not work, turn it off and also remove the battery and allow it to have no power at all for a minute.

If all the steps above will still not work. your camera would require service and try calling its manufacturer to setup a repair on it.

Posted on Jun 17, 2008

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