Question about HP Officejet Pro L7680 All-In-One Printer
IF YOU GO TO COPY ,SCAN ,OR FAX OUT THE PAPER IS BLACK!
WHEN TRYING TO DO ANY OF THESE CHORES THE SCANNER BAR TURNS OFF AS IT IS PASSING UNDER THE PIECE BEING WORKED ON.
OTHER THEN THAT THE PRINTER PRINTS FINE IN COLOR AND IN BLACK/WHITE AND CAN RECEIVE FFAXES FINE.
THE QUESTION IS ...IS THERE A COLD RESET THAT I CAN PERFORM ON THE PRINTER OR JUST WHAT THE HECK IS GOING ON??
Sounds to me like the scanner is faulty, return it under warranty and demand a replacement.
Posted on May 12, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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