Question about HP Officejet Pro L7680 All-In-One Printer

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I HAVE A HP OFFICEJET PRO L7680 ALL-IN-ONE

PROBLEM IS:
IF YOU GO TO COPY ,SCAN ,OR FAX OUT THE PAPER IS BLACK!
WHEN TRYING TO DO ANY OF THESE CHORES THE SCANNER BAR TURNS OFF AS IT IS PASSING UNDER THE PIECE BEING WORKED ON.
OTHER THEN THAT THE PRINTER PRINTS FINE IN COLOR AND IN BLACK/WHITE AND CAN RECEIVE FFAXES FINE.
THE QUESTION IS ...IS THERE A COLD RESET THAT I CAN PERFORM ON THE PRINTER OR JUST WHAT THE HECK IS GOING ON??

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  • Contributor
  • 21 Answers

Sounds to me like the scanner is faulty, return it under warranty and demand a replacement.

Posted on May 12, 2008

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Posted on Jan 02, 2017

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Hi,
When the paper is fed through Automatic Document Feeder (ADF) is is scanned before copy or fax. The scanner is fixed type and is located just below the ADF.
The lines are due to dirty scanner mirror. The printer/ scanner design is based Sheet-Fed Scanner. Open/Lift the Control Panel (scanner top )(by pulling it up from front - the area from where the paper to scan comes out). Look out for the horizontal mirror and use a soft, damp, lint-free cloth to gently clean the scanner mirror, rollers etc. and enjoy clear scanning and copying!
creativetech_52.jpg
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