Question about Maytag Neptune MAH5500B Front Load Washer
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Posted on Jan 02, 2017
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Oct 21, 2014 | Washing Machines
Hello T Wright - Based on the symptoms you are describing, it sounds like more than likely the unit is sensing an out of balance load, which could be too light or to heavy of a load, and the unit will not advance to high speed spin. However, often when a unit does not spin, it is because the unit cannot properly drain and dispose of the water and detergent solution. Does the unit make a humming noise? If so, the drainage hose/pump may be clogged and needs to be cleaned. If not, the washer may possibly be experiencing an issue with the door lock assembly, faulty pump, timer or control board not communicating correctly. Because it could be a number of any one of several underlying causes, I would recommend contacting a professional to properly diagnose and repair the unit.
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