Question about HP DC172B Mouse
Cannot move the pointer
Either the computer is not detecting the mouse (was it correctly plugged-in to the computer when you started the computer?) or the mouse's battery is dead, or something else inside the mouse is broken.
Try a different mouse.
Try the mouse in a different computer.
Posted on May 26, 2010
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Posted on Jan 02, 2017
Download the latest drivers from this logitech site:
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Posted on Feb 14, 2009
Tips for a great answer:
Apr 11, 2015 | Computers & Internet
1. Open Mouse by clicking the Start button, clicking Control Panel, clicking Hardware, and then clicking Mouse.
2. Click the Pointer Options tab, and then do any of the following:
• To change the speed at which the mouse pointer moves, move the Select a pointer speed slider towards Slow or Fast.
• To make the pointer work more accurately when you're moving the mouse slowly, select the Enhance pointer precision check box.
• To speed the process of selecting a choice when a dialog box appears, select the automatically move pointer to the default button in a dialog box check box.
• To make the pointer easier to find when you move it, select the Display pointer trails check box, and then move the slider towards Short or Long to decrease or increase the length of the pointer trail.
• To ensure that the pointer doesn't block your view of the text you're typing, select the Hide pointer while typing check box.
• To find a misplaced pointer by pressing the CTRL key, select the Show location of pointer when I press the CTRL key check box.
Change mouse settings
If you are using touchpad, try reducing the Touchpad sensitivity and check
1. Click on the "Start" icon in the lower left corner of the screen. Select "Control Panel." Next select "Mouse" under "Hardware and Sound." You can also left-click the touchpad while the cursor is anywhere on the desktop. From that screen, choose "Mouse Pointers."
2. Select the "Buttons" tab at the top of the dialog box that opens. This shows the type of touchpad device installed on your laptop.
3. Set the touchpad for right or left-handed use from this dialog box. You can adjust the double click speed of your computer as well. When you finish making any changes, click "Apply."
4. Pick the "Device Settings" tab from the dialog box now. You can see the touchpad for your Vista machine highlighted on this screen. Select "Settings."
5. Read the information provided in the next dialog box. It gives you options for tapping your touchpad, using the buttons, scrolling, pointer motion and sensitivity.
6. Make any changes you want from the various topics. When you make a change, click "Apply." Click "OK" when you finish making all your changes.
7. Do some work on your computer for a while, If the touchpad is still too sensitive, return to the "Mouse" menu and continue to adjust the settings until you get them just the way you want them.
If the issue persists try to perform a clean boot and check whether the issue is still persists.
Follow the steps mentioned in the article given below.
How to configure Windows Vista to start in a "clean boot":
Note:Once the troubleshooting is over, reset the computer to start as usual.
Also I would suggest you to keep in touch with mouse manufacturer
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