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We have a Canon Image class D661 copier that has a paper jam on the exit roller that can not be reached from the inside or the outside. How do you get it out?

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You can buy the service manual from several sites online which should have removal and repair instructions (part #HY8-19AW-010) but looks like this costs about $100.

Can you see any way to remove covers to get to the jam? Maybe screws or tabs? If you have long tweezers, needle-nose pliers, or a skinny flathead screwdriver you may be able to get in there and work the paper closer to the exit to get it out.

Also, sometimes if you turn the copier off and then on again it will run the rollers as a startup test -- if you can get it to do that, maybe it will feed the paper out itself.

Posted on May 27, 2010

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Hi Dear

Follow the mention below instruction.
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