Question about Brother MFC-8840D All-In-One Laser Printer

3 Answers

Error code a-6

Help we are having problems scaning and faxing . Can rec. but can not send due to code a-6?

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Check this link for the operating manual, go to page # 12-2 to find instructions on how to clear errors.

Posted on Apr 07, 2008

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Hi,

Try doing a hard reset unplug all the cord from the back and then plug them back after 30 min.

Goodluck,
Please don't forget to rate the solution.

Posted on Apr 07, 2008

  • Priya darshan Apr 07, 2008

    Please check your drivers also..

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Reset your printer settings.
check there are no any paper jam.
also check your driver and your print method.
change your toner.

Posted on Apr 07, 2008

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1 Answer

What is the problem and solution to error code 420 or 321


Hi,

Are you able to send fax to another # ?. Error 420 & Error 321 is mainly due to transmission of signals or incompatibility issue.

Try reducing Fax speed and turn off ECM from Fax menu and check.

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is the phone line stable..meaning no distortion ... if there is some distortion like static sound.. you won't be able to fax properly.. try enable to ECM mode in your fax unit.. ECM is error correction mode.. it should reduce the send/rec error...

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I need assistance with fax error codes # 322 and # 358. What do they mean?


Error code 322- There was a communication error with the receiving fax machine due to poor telephone line conditions.
Solution
Set the receiving machine to receive at a slower transmission speed
If the session fails after sending several pages of a large document, resend the document as several smaller documents.
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error code 358--
The remote user pressed the Stop key,
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Configure the local fax machine to use a slower reception speed.
Disable ECM mode on your machine.
Try sending a fax to another location.

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To send or cancel a fax in memory, do the following:

  1. Press Menu/Set, 2, 6.
  2. Using the up/dwn arrows, select the job you wish to either send or cancel
  3. Once your fax appears in the LCD window, Press 1 to cancel the fax or Press BLACK/START to send the fax
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basically error 232 indicates that a communication failure has occurred between the two machines
Following these steps may help resolving your issue

1. Make sure that the phone cord is plugged directly from the wall jack into the back port of the fax machine that is marked "Line" or "To Wall Jack", or that has a wall-jack symbol.
2. Verify that the line interface unit (LIU) (the box that the phone cord plugs into) is seated fully into the back of the fax.
3. Remove any other device from the line such as splitters, credit card machines, or telephone answering machines, and retry the fax communication.
4. Try sending and receiving faxes on a different fax line.
5.Try using a different telephone cord.
6. Have the phone company test your line for static or noise problems.
7. Disable Error Correction Mode (ECM) if the same error occurs repeatedly.

Hope this helps.
thx

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Get a new phone wire. Put a phone on the line and listen for static. Too many phones on one line will cause problems. If the phone line is going thru a surge protector, check the quality of the sound with it and without it, it may be damaged. Keep power wires away from phone wires, they cause static.

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*
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When the last page of your document has been sent successfully, the machine beeps and returns to Standby mode. When something goes wrong while sending your fax, an error message appears on the display. If you receive an error message, press Stop/Clear to clear the message and try to send the document again. You can set your machine to print a confirmation report automatically each time sending a fax is completed. If you get the error message write it down it should always supply an error message if the fax did not go through.

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