Question about Maytag Neptune MAH5500B Front Load Washer

1 Answer

Not finishing the spin cycle and have a code that says dc

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Here is a website you can view a bulletin on the error code DC pertaining to your washer

http://fixitnow.com/wp/2009/06/11/e3-and-dc-error-codes-in-maytag-mah6700-8700-and-9700-washing-machines/




Posted on May 27, 2010

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Posted on Jan 02, 2017

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dh1200s
  • 335 Answers

SOURCE: Maytag Neptune FAV6800AW has dc code won't complete spin cycle

Hello julygirlrn,
Take a look at this post and see if you or someone you know has some very basic mechanical skills and can do a clutch replacement or roller clutch bearing re-lube. The dc/UC unbalance errors are a very common failure issue with the FAV6800AW/FAV9800AW clutch.
I have put together a step by step process to perform a clutch replacement process, this repair will get your $1000 machine back in service with a $50 dollar clutch replacement. Worse case you can give the repair person some facts and maybe control cost and speed to repair. I believe you will find you will pay $350 - $400 to have it repaired.
If you pay more than $50 dollars for the clutch you are throwing money away. Clothes Washer Clutch - 25001169
You can try this test just to rule out the TDS as the failure point almost all the time dc/UC unballance errors are related to clutch issues with this machine model.
Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.
Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”
Press the Super Wash key display reads “in”…something like that.
Press Delicates the Display will show “UC” (Unbalance Closed).
Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).
Press Hand Wash.
Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). If you get these results your Tub Displacement sensor should be OK and I believe it’s not the component failure producing dc/UC errors in spin cycle. I would remove the clutch for inspection and re-lube. There is a more technical troubleshooting method to check Tub Displacement Sensor in the Troubleshooting guide and Service manual.
We can turn on the drain pump in Service Mode to pump out excess water, let me know if you need help with that. The link I have in this post will send you to the Service Manual on this site in PDF format. I believe a lot of folks toss this $1K machine where a $50 dollar clutch replacement or an even cheaper Oneway roller clutch bearing clean up (if the bearings are rust free) will get the machine back in service.
Post back if you decide to DIY the fix and need help.
Good luck… Rich

Posted on Jul 22, 2009

SolutionGuy
  • 331 Answers

SOURCE: MAH 2400 AWW flashing error code "dc"

Hi Pepsi,
"dc" means that the control board is trying to ramp up (that is, send a signal to the motor controller), but has encountered an unbalanced load and so shuts down. Specifically, "dc" means "distribute clothes".

I took this opportunity to upload a Tech and Troubleshooting manual for you. Here is the link for it. Read it carefully. You will be required to perform a "board output" test after placing the machine in "Service Mode".

I gotta tell ya, though. Based on my history with these, I highly suspect that the machine control board has failed. Let me know what you find, OK?

(And don't forget to rate this solution as "FixYA!", deal?

SG
9f7d68a.jpg

Posted on Apr 11, 2009

dh1200s
  • 335 Answers

SOURCE: won't complete spin cycle, code dc

If your machine is a FAV6800AW or FAV9800AW see this post for a DIY repair/replacement of the clutch in your machine. If this is not your machine model type disregard my post.

Posted on Aug 27, 2009

dh1200s
  • 335 Answers

SOURCE: error code of "dc" on my TL Maytag Neptune

If your machine is FAV6800AW or FAV9800AW the dc/UC errors are caused by a clutch malfunction. Your machine is shutting down with those errors so your Tub Displacement Sensor is working as designed.

Fix the Clutch malfunction and you can wash a single sock or a load of blue jeans and you will not take the dc or UC unbalance errors. See this post for the fix.

Post back if you have questions or need help.


Rich


Posted on Oct 06, 2009

FAV6800AWDIY
  • 526 Answers

SOURCE: washer does not finish cycle..it stops at spin and

The Service Manual for reference. Sears Parts Direct for reference.
dC code from the Service Manual = Distribute Clothes: The load is unbalanced, preventing high speed spin. Redistribute clothes.
Your wash tub is banging around during the spin cycle correct?
You can redistribute the wash basket load until the cows come home the issue will only continue to get worse. Maybe start throwing uC error codes to the console display for continuous unbalance error code.
Your FAV6800A or FAV9800A has a Clutch malfunction. It can be corrected if you are handy see this DIY fix Clutch Fix. post.
If you decide to dive in I will help you through the fix………Rich

Posted on Feb 08, 2010

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1 Answer

Maytag neptune toploader won't finish cycle code dc. What does dc mean?


If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Jun 09, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

The washer wont drain and finish a cycle


Is the wash tub banging aroun in Spin Cycle and failing with a unbalance code of dC or uC?

What is the model number?

May 16, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Displays the dc code and does not finish the spin cyclewater is still in bottom of tub


See my Clutch Fix post will get you started.

Post back if you want to DIY the fix and need any help.........Rich

May 14, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Washer does not finish cycle..it stops at spin and it displays a 'dc' code...what is this


The Service Manual for reference. Sears Parts Direct for reference.
dC code from the Service Manual = Distribute Clothes: The load is unbalanced, preventing high speed spin. Redistribute clothes.
Your wash tub is banging around during the spin cycle correct?
You can redistribute the wash basket load until the cows come home the issue will only continue to get worse. Maybe start throwing uC error codes to the console display for continuous unbalance error code.
Your FAV6800A or FAV9800A has a Clutch malfunction. It can be corrected if you are handy see this DIY fix Clutch Fix. post.
If you decide to dive in I will help you through the fix………Rich

Feb 07, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Wont Finish Spinning stops and Flashed DC


If the machine type is a FAV6800A/FAV9800A see this Clutch repair post if you want to DIY. You will find links to the Service Manual and parts info if needed.

You can check out the TDS but I would go right to the Clutch repair post if the machine shuts down in with a error code dC or uC.

That means the TDS is producing analog voltage swings +3.5VDC to 0VDC to the input of the Control Board Conn_P3 pins 10 and 11. Those DC voltage swings are at the design limit of max Wash Tub movement and the Control Board shuts the Spin Cycle down……..so thebTDS is working as designed.

The machine will make several attempts to redistribute the load before error code generation failing with dC or uC error codes.

Post back if you have questions any DIY'er with basic skill sets can do the Cluch maintenance/repair.....Rich

Jan 04, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Neptune TL, stops at the 11 minutes to end and will not go past, I have to shut off, hit spin cycle to finish load


Hello krabby64

Is your FAV6800AW or FAV9800AW failing with error codes dc or UC or both to the Console display? If you are I believe you are experiencing a clutch malfunction with your machine. Take a look at this post and see if your problem is similar.  

If you have error codes to the display when the machine fails in the last 11 minutes (I believe start od spin cycle) can you let us know what those error codes are?


Oct 19, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Error code of "dc" on my TL Maytag Neptune


If your machine is FAV6800AW or FAV9800AW the dc/UC errors are caused by a clutch malfunction. Your machine is shutting down with those errors so your Tub Displacement Sensor is working as designed.

Fix the Clutch malfunction and you can wash a single sock or a load of blue jeans and you will not take the dc or UC unbalance errors. See this post for the fix.

Post back if you have questions or need help.


Rich


Oct 06, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have a Neptune TL FAV9800AWW that will not finish the spin cycle. Says it's a circuit or something but all that is fine. Still will not empty with or without clothes.


Are you taking dc or UC errors to the display in spin cycle?

""Says it's a circuit or something but all that is fine."" Who made this assement?

""Still will not empty with or without clothes."" So I understand do you mean that you take no error codes to the display for this issue.?

The FAV9800AW has a different type of display then the FAV6800AW the machine I own. With limited.... no info on error codes I feel you are failing in spin cycle with either a "dc" error or a "UC" error. If so post back and we will go from there. Take a look at this owners issue and see if it similar to your issue.

Take a look through the Service Manual and see if this helps you identify error code types.

If you have water in the tube I can help you get into Service Mode and pump out the water. That will also let us know if the drain pump has failed.

Rich

Aug 11, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

LOAD WONT FINISH KEEPS SAYING DC


If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.
If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch.

The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

May 27, 2009 | Washing Machines

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