You should be able to check whether the compressor is doing anything by removing the back panel of the cabinet, locating the compressor which will be a sealed semi-globe with obvious lines coming in and going out as well as a cable for power.
Check the copper lines while it is running; you should find one hot and the other much cooler.
If there is no greater difference in temperature but the compressor seems to be running, you probably need to have the coolant recharged.
This isn't a DIY job since it requires knowledge and materials most don't have.
Check with your local BBB to find a reliable service company.
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