Question about Office Equipment & Supplies
Restart your computer.
When you see "Press DEL to enter SETUP",
press the 'DEL' key.
Stay in 'SETUP' mode.
Now, insert a disk into the tray, and close the tray.
If it stays closed, then your DVD-drive is working OK.
If it re-opens the tray, you have a hardware problem with the DVD drive. If your drive is less than one year old, it's probably still under "warranty". Exercise the warranty, and get it replaced.
Posted on May 27, 2010
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Posted on Jan 02, 2017
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