Question about Sony Playstation 3 (PS3) Console

1 Answer

Unable to get wireless access to internet on ps3, keep getting a connection error DNS 80710102 or 800100A, can you advise how to resolve?

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Sergeant:

    An expert that hasĀ over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 230 Answers

Try to disable the security key of your wireless router in the meantime and try to connect your PS3 without the security turned on. If it connects, what you have to do next is to reset or generate a new security key on the wireless router and setup the PS3 - wireless network connections with the new security key.

Posted on May 27, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dns error


DNS stands for Domain Name Service, and it helps in accessing various websites on the Internet. An error regarding the DNS for any particular website usually implies the lack of an active Internet connection. The purpose of DNS is to simply translate the address that a user types on the web browser from the human language into the computer language.

DNS is used to resolve names to numerical IP addresses, which is needed to route traffic onto the Internet. Whenever a URL is entered into the browser, the beginning part is the website's domain name.

One Website Not Working: try contacting other sites on the Internet to see if the DNS error is particular to one website. If only one site is not working, the problem rests with the one website.

Computer Not Connected: another item to check when a DNS error shows up is to see if the computer is on the local network. Check to see if the home or office router can be reached from the computer. If not, the DNS error is from the computer not being able to connect to the local office or home network.

Internet Connection Down: if no websites are working, it might be because the Internet connection is down due to a faulty cable/DNS modem or the ISP is down. Power off and on the modem. If the DNS errors still persist, contact the ISP.

DNS Errors: in the vast majority of cases, DNS errors have nothing to do with DNS. DNS errors are usually one of the first symptoms of internet or wireless connectivity issues.

Hope this helps; also keep in mind that your feedback is important and I`ll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using FixYa, have a nice day.

Dec 20, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Hello, can you help, on my ps3 it keeps coming up with error 80710102 and will not connect to the internet or find the wireless box


This is a common dns error with playstation.
try entering the following in your ps3. Settings - Network Settings - internet connection settings - custom - wired or wireless depending on your internet - manual settings - IP address manual - enter your ip address and your router address and change your dns primary

Mar 17, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I am trying to set up wireless internet with PS3 Keeps coming up with DNS error Any suggestions?


if you have established wireless connection on the PS3 then please assign static DNS on the PS3.

Primary DNS 4.2.2.2
Secondary DNS 4.2.2.1

Hope this helps.

Sep 23, 2009 | D-Link DSL-G604T Wireless Router

1 Answer

I keep getting a DNS error when I try to log online


you should verify your internet connection with your provider; DNS error usually happens when connection fails.

Jul 25, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Unable to download system upgrade version 2.60


SETTINGS > NETWORK SETTINGS > INERNET CONNECTION SETTINGS > WIRED CONNECTION OR WIRELESS > WIRED CONNECTION > CUSTOM > MANUAL SETTINGS > AUTO DETECT > AUTOMATIC > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X WIRELESS > ENTER MANUALLY > ( ENTER SSID OR CONTINUE ) > ( CHOOSE SECURITY OR CONTINUE ) > CUSTOM > AUTO > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X I thought I should clarify my experience one last time in hopes that it may help someone. I was able to connect fine for a month before the 1.50 update and then things got really wierd. I have gone through entire days unable to connect to the network and entire days able to connect. Meanwhile I had full use of the PS3 internet browser and no other computer or internet issues. I can currently confirm that if I return my PS3 internet settings the original "automatic" settings I will not be able to connect, with these DNS settings in the PS3 I have no problems. I have cable internet access through Adelphia with a Linksys WRT54GS router communicating wirelessly with my PS3... GOOD LUCK!
The information I used to create this fix contained a link that has provided us with router specific DNS information to be used if the numbers provided do not work. http://www.opendns.com/start/at_home.php
Now, a day later, I am able to connect with the original automatic settings for everything including DNS. I must also point out that the network performance is much faster using the automatic settings and recommend using alternate DNS settings only when neccessary.


All I can say for those still having problems is reboot EVERYTHING. Your router, modem, PS3 and any other device that may be connected to your network.

If you still have problems try connecting the ps3 directly to your modem not through the router...

Jan 23, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Modem to router to hub to wireless


What you can do is test the PS3 while wired to the router first. If that does not work you may need to forward ports on your router so it will allow the PS3 to accept connections through the router firewall.

Nov 26, 2008 | 2wire HomePortal 1000HW DSL Modem and...

1 Answer

Internet connection failed but IP address obtained.


Hello,

Check to make sure that your router has gotten an IP Address from your ISP. Because you PS3 is telling you that it has an IP from your router. This means that the Router to PS3 connection has layer 3 connectivity, but what about from your router to your ISP? check that in the router by logging into the router's web page and going to the status page it should have your information from your ISP if it does not make sure that the main page is set to the proper settings either get IP automatically (Cable Modem) or Get PPPOE (DSL) connection (Make sure that your password information is correct to).

Now after checking these items make sure that you set the router up as the DNS for your network buy setting this on the status page then in your PS3 (set the DNS setting to point to your router, and set your router up as a caching DNS server).
Then power cycle the router after saving everything, and power cycle your PS3 after setting everything. This should clear up your problem.

Thank you,

Shuttle83

Oct 24, 2008 | Linksys Wireless-G Broadband Router

1 Answer

DNS ERROR


make sure you have a stable internet connection, DNS error means that the internet system cannot translate a name into an IP address and that normally means that the data feed going from your internet connection to the Playstation is going in and out and it cannot complete the upload of information required to access the internet, the problem most likely lies in your router or modem or any other wireless signal producer and it is very unlikely that it is related to the bluetooth connection in the PS3 itself

Sep 10, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Roy lee


Finally the DNS problems I had with connecting my PS3 to my network has been resolved. I have LinkSys wireless router which is working perfectly for other devices (like laptop, Xbox360, TiVO). My wireless network is configured to NOT broadcast the SID and with a WEP key. After entering this manually in the network setup on my PS3, I was able to obtain an ip address from my router, I was able to open the configureation page on my router, but connecting to the internet would fail with some kind of DNS error. The way this was resolved for me (and I know someone else mentioned it in an other post here), was to enter the DNS server addresses manually in the PS3 network settings AND use tetertiary DNS server from my ISP as either the primary or the secondary DNS server. Voila... I am upgrading my PS3 software as I write this.... ..btw, this also fixed the similar problem I had with my PSP.. Thanks!

Aug 26, 2008 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

540 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles & Games Experts

Zhenya Ogorodnikov

Level 2 Expert

218 Answers

shaun taylor

Level 3 Expert

1525 Answers

marley mcelhinney

Level 3 Expert

490 Answers

Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...