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How do i perform a hard reset on my palm pda - Palm Zire 31 Handheld

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  1. Step 1 Straighten a paper clip into a single line.
  2. Step 2 Locate the "Reset" button by spotting a small hole on the backside of the Palm Zire 31.
  3. Step 3 Push the power button on the Palm Zire 31 with your finger and hold it down steadily.
  4. Step 4 Push the paper clip into the "Reset" button's hole while holding down the power button.
  5. Step 5 Release the power button once the screen displays the "Palm Powered" logo.
  6. Step 6 Push the navigational key in the "Up" direction to complete the Palm Zire 31 hard reset.

Posted on May 31, 2010

  • Dvdcdlaser
    Dvdcdlaser May 31, 2010

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1 Answer

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Hello, Tallman.

I'd suggest to perform a soft reset then a hard reset, if the soft reset doesn't work.

Then if necessary, as this may or may not be a simple solution, depending on your particular brand and model:

Remove the back of the PDA. Remove and reinsert the battery.

Hope this helps.

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Hi.

The procedure below shows how to reset the PDA to factory settings after backing up all your personal data.
After backing up your data with HotSync, perform a hard reset, this will erase all applications and returns your device to its factory default settings.

To perform a hard reset:
1. Hold down the power button on the front panel of the PDA.
2. While holding down the power button, use a paper clip to press the reset button.
3. Release the power button.
4. You will get a message warning that you are about to erase all the data stored on the PDA, do the following:
Press the top scroll button on the front panel
to complete the hard reset and display the startup screen.
If you press any other button you will do a soft reset, that will not fix the problem. In that case restart the procedure.
5. After doing hard reset the unit will return to the initial factory state. All third party installed applications will be deleted, and setting will be reported to factor default.



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Connect to HotSync and do a backup of the PDA, then do hard reset on Palm.

If the PDA is not detected by Hotsync, then there is an additional problem.

To troubleshoot problems given by third party application you do a backup, then rename the backup folder containing third party application data to Backup.old, and do hard reset.

After that you start restoring applications from backup.old one at the time, when one application jams the Palm, that is the responsible for the error message.

Procedure is described here.

Regards.

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1 Answer

Iam trying to remove the owners form a second hand palmOne TX pda


You need to Perform a Hard Reset on the Handheld; 1 Press and hold the Power Button 2 While Holding the power button you need to use the stylus and press and release the reset button on the back of the palm 3 Wait until you see the Palm Logo to release the power button 4 When you see the "Erase all Data" then hit the up on the 5 way button to finish the reset, this will Erase all Data and the Username..

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1 Answer

How do I make a hard reset on my Palm Zire 31 PDA?


I did not write the posting attributed to me. I have a Palm Tungsten E. My Dad had been using it and I needed to know how to do a hard reset so it would accept my info. I found that on the Palm site after looking on your site. I performed the hard reset and hot synced the Palm with my info.

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1 Answer

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Hello LyMaBa

Do you have an SD card inserted in the PDA?

If so remove it and restart your PDA.

Did the problem go away. If so, please, go HERE for the Zire 71 Expansion update or HERE for the SD/SDIO update.

You can find all the manuals for the Palm Zire 71 PDA HERE.

If you don't have a SD card inserted, you might want to try performing a WARM RESET of your PDA. Youtube has a video on this process HERE.

You can find instructions HERE for performing a reset ("warm" or "hard") on your Palm PDA.

You can find other software, info, downloads, etc.
HERE for your Zire 71.

If performing a "warm" reset doesn't work, try performing a "hard" reset.

*** WARNING!!! ***
YOU WILL loose ALL of your data on the PDA by performing a "hard" reset so make sure it's data has been synchronized w/ your computer software (Palm Desktop, Microsoft Outlook, etc).


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1 Answer

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If you’re not sure what file or application is causing the problem, you’ll need to perform a hard reset. Before you do this, be sure to perform a HotSync so your data is properly backed up (the hard reset will erase all data on the PDA). To perform a hard reset, press the power button while performing a soft reset. Replace the power button when you see the Palm/PalmOne logo and press the Up button when prompted.

Next, find your Backup folder on the desktop. You’ll usually find this folder located within your user folder, which is usually located in either C:\Program Files\Palm, C:\Program Files\palmOne, or C:\Program Files\Handspring. Your personal folder will resemble the user name you selected for your device. If you used your first and last name, for instance, your user folder will likely be the first six letters of your first name followed by the first letter of your last name. Rename the Backup file to Backup.old and HotSync your Palm to restore personal data. Because you renamed your Backup folder, no applications or additional files will be restored at this point. Instead, an empty new Backup folder will appear. Move applications from your Backup.old folder into the new Backup folder one at a time and HotSync your Palm. After each HotSync, try to reproduce the problem. If the problem doesn’t reappear, move on to the next file. Delete any files that cause a problem after they are moved onto your PDA.

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at the back of your pda, there is a reset button. press this. be prepared. as it is resetting, press and hold the power button as well as the up button. hold these for like 3 seconds then release. it will then ask you whether you wanted to reset it. press the up button once again and release. it will then reset the pda.

if these instructions are still difficult there are some at palm.com. best of luck.

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