Question about HP Officejet 6310 All-In-One InkJet Printer

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Door open. Close print cartridge access door - HP Officejet 6310 All-In-One InkJet Printer

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There is a small sensor that detects "door open".
If that sensor is broken/malfunctioning, then you will get the indicator at the "wrong" time.
Check that sensor -- see if you can "jam" it into the "closed" position.

Posted on May 26, 2010

  • viivoke Jun 26, 2011

    As a System Engineer, I consider myself knowledgeable in diagnosing computer related problems. In this instance, I tried everything I knew and wasted a few hours but this solution worked like magic. My sensor was actually broken.

    Thanks for the solution.
    Victor Egu

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10.1002 supply error


This error indicate the affected cartridge...
10.1002 = Magenta e-label is missing..
you need to reinstall the printer..

Are you sure that the print cartridges are genuine!!
->Open the front access door completely.
->Press the blue handle on the print cartridge drawer to release it, and then pull the drawer out completely.
->Grasp the center of one of the print cartridges, and then pull it straight up to remove it.
->Hold the print cartridge so that the imaging drum faces the bottom of the print cartridge drawer, and then insert the print cartridge into the correct slot.
->When you are sure that you have genuine print cartridges installed, close the print cartridge drawer completely.
->Close the front access door completely.


If you need any kind of technical assistance you can contact support cell at http://www.vtechsquad.com/

Dec 26, 2012 | Office Equipment & Supplies

1 Answer

Hp f30 has new ink cartidge and paper but ink button still flashing and not printing alignment page.


Hi,

Here are some steps that can help you resolve the problem.

Close the cartridge access door securely, if cartridge access door is open even slightly, the print cartridge light will blink.
1. Open the cartridge access door, once carriage moves to the center of the printer.
2. Check inside the printer and make sure that there are no obstructions that are preventing the cartridge access door from closing , if there's any obstruction remove it.
3. Close the cartridge access door completely.

Do the Print Self Test
Press and hold the Cancel button, and then press the Start Copy Color button
Release both buttons at the same time

If the issue persists, Make sure that the cartridges are installed
1. Open the cartridge access door, once carriage moves to the center of the printer.
2. Wait until the carriage is idle and silent
3. Check the cartridge slots in the carriage to make sure that the cartridges are installed.
4. Try to reinstall it again.
5. Lightly press down on a cartridge to release it, and then pull the cartridge toward you out of its slot.
6. Check the nozzles on the cartridges to see if the protective tape is still attached
Note: Do not touch the copper-colored contacts or ink nozzles
7. Hold the cartridge by its sides
8. Slide the cartridge into its designated slot at a slightly upward angle.
9. Press the cartridge inward until it snaps into place
10.Close the cartridge access door

Do the Print Self Test
Press and hold the Cancel button, and then press the Start Copy Color button
Release both buttons at the same time

If still the problem persist contact HP for the service.


I hope this will be able to help you.

Thank you for choosing Fixya

Mar 10, 2011 | HP DeskJet F380 All-In-One Printer

1 Answer

What does ! in a circle mean on an HP 2035n printer


The printer cartridge door is open. Attention

The print-cartridge door is open. Close the print-cartridge door Attention

The print-cartridge door is open. Close the print-cartridge door

Jan 28, 2011 | HP P2035N LaserJet Monochrome Printer

1 Answer

My printer is showing an E sign, and flashing lights next to the ink symbols, but I have changed both cartridges


Issue : One or both Check Print Cartridge lights are blinking. On light Resume light Check Print Cartridge light Paper Type lights On Off Blinking Off Figure 7: Check Print Cartridge light is blinkingc01058982.gif Cause 1

The print cartridge access door is open.

Solution 1

Make sure that the print cartridge access door is completely closed.

Figure 8: Close the print cartridge access doorc00858057.jpg Cause 2

The print cartridges are missing or not seated correctly.

Solution 2

  1. Open the print cartridge access door. Allow the carriage to move to the center of the product.
  2. Make sure that both print cartridges are installed. If one is missing, obtain a compatible print cartridge and install it in the slot. To check the cartridge compatibility for your product, go to HP SureSupply . To identify your cartridge type in a language other than English, click the language link that appears near the globe icon in the top right corner of your browser.
  3. Run a finger along the top of the print cartridges. If any are sticking up, gently press the print cartridge down and forward into the slot until it clicks into place.
  4. Close the print cartridge access door. If a new print cartridge is installed, the product automatically aligns the print cartridges.
  5. Try the print job again.
Cause 3

The plastic tape was not removed from the print cartridge.

Solution 3

  1. Open the print cartridge access door. Allow the carriage to move to the center of the product.
  2. Gently press down on each print cartridge to release it and then slide each print cartridge away from the product, out of its slot.
  3. Turn the print cartridge over so that the ink nozzles are facing up and make sure that the plastic tape has been completely removed from the print cartridge. Remove any plastic tape that remains. CAUTION: Do not touch the ink nozzles or the copper-colored electrical contacts on the print cartridge.
  4. Slide each print cartridge into its slot and then gently press the cartridge down and forward until it clicks into place.
  5. Close the print cartridge access door and try the print job again.
Cause 4

The print cartridge is not intended for use in this HP All-in-One.

Solution 4

  1. Open the print cartridge access door. Allow the carriage to move to the center of the product.
  2. Gently press down on each print cartridge to release it and then slide each print cartridge away from the product, out of its slot.
  3. Make a note of the number on the print cartridge label.
  4. To check the cartridge compatibility for your product, go to HP SureSupply . To identify your cartridge type in a language other than English, click the language link that appears near the globe icon in the top right corner of your browser.
  5. Make sure that each print cartridge is compatible with the product. If both are compatible, reinstall the print cartridges, close the print cartridge access door, and continue with the next solution. If the print cartridges are not compatible with the product, replace them with genuine HP print cartridges that are compatible with the product.
Cause 5

The print cartridges might be defective.

Solution 5

Replace the print cartridges with genuine HP print cartridges that are compatible with the product.

NOTE: The printer might be packaged with only a tri-color print cartridge.

If all of these steps have been completed and the lights continue to blink, continue to the Service the

Jul 21, 2010 | HP Deskjet F4180 All-in-One InkJet Printer

1 Answer

I have a phillips ipf525 could you show me how to set up


According to the user guide, the problem you're experiencing could be due to the following:

Print cartridge access door might be open.
• Close the access door.

Print cartridges might be missing or not installed properly.
• Re-insert the print cartridges and make sure they are properly seated.

There might be a problem with the print cartridge.
• Close the access door. If the light continues to blink, one of the print cartridges is defective.

Do the following:
1) Remove the black (or photo) print cartridge.
2) Close the access door.

If the "check print cartridge" light blinks, the tri-color print cartridge is defective and must be replaced.

If the light does not blink, the black (or photo cartridge) is defective.

In all probability, the contacts on the contact ribbon are not connecting properly. Take a common pencil eraser and rub lightly across the contacts on the ribbon to remove any contaminants or debris.

Check the contacts inside the cartridge carrier to ensure that they're not dirty, bent or broken.

You should also inspect the carrier itself. If the plastic frame is cracked or broken and the cartridge can wobble around, it will usually install without any trouble but when you close the access door the carriage immediately moves back into print-ready position. The cartridge will shift and break its' connection. This will cause these types of errors as well.

If it's cracked or broken, go and get a new printer.

Jun 13, 2010 | Office Equipment & Supplies

1 Answer

A message keeps saying print cartridge access door


check that sensor function while open / close upper cover, some time hook type sensor connector broken and need replacement. check also roller for possible stock paper.

Apr 04, 2010 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

Error message: "Door Open"


HI there,
Follow the steps below:
Step one: Close the print cartridge access door
1.Verify that the print cartridge access door is completely closed. It may appear to be closed, but if it is not completely closed, the error message will display. Verify that there are no obstructions blocking the door.
2.If you are unsure how to close the print cartridge access door on your model, consult your User Guide for more information.
Figure 1: Examples of closing the print cartridge access door (your model may vary)
f3e57be.gif If you have attempted to completely close the access door and the error still appears, there may be a problem with the door sensor and the unit may require service.

Step two: Service your product
If you have completed all the steps listed above and are still experiencing a problem, service the product.

Good Luck!!!

neo

Feb 28, 2009 | HP OfficeJet Pro L7580 Color All-in-One...

1 Answer

Zvonko jelusic from belgrade


The print carriage is stuck.

Solution

  1. Open the top access door on the printer.
  2. Remove the print cartridges.
  3. Close the print cartridge flaps after removing the print cartridges.
  4. Turn the printer off and then on again.
  5. Replace the print cartridges.
  6. Close the top access door.
If the resume light continues to blink after the print cartridges are released,

OR

the print carriage is stuck or makes a grinding noise, follow these steps.

Solution

  1. Lift the top cover to the printer.
  2. Turn the printer off and then on again.
  3. Unplug the power cord from the back of the printer when the grinding noise starts. Unplug the power cord from the wall outlet.
  4. Move the print carriage towards the middle of the printer (this procedure may take a couple of tries to get the timing correct).
  5. Take out the print cartridges and close the top cover.
  6. Plug the power cord into the wall outlet. Plug the power cord into the back of the printer.
  7. Open the top cover, reinstall the print cartridges, and then close the top cover
Solution

  1. Open the top cover.
  2. Unplug the power cord from the back of the printer. Unplug the power cord from the wall outlet. Wait a minute or so.
  3. Plug the power cord into the back of the printer. Plug the power cord into the wall outlet

Sep 22, 2008 | HP DeskJet 5550 InkJet Printer

1 Answer

Paper jam?


Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:
  • Verify that the print cartridge door is closed.
  • The print carriage may be jammed, follow these steps to correct the problem:
    1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
    2. Disconnect the power cord from the all-in-one.
    3. Remove both print cartridges.
    4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
    5. Close the print cartridge access door.
    6. Plug the power cord back in.
    7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
    8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
  • Try to make a copy. If the all-in-one pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism. Contact HP for assistance.

Nov 01, 2007 | HP PSC 1410 All-In-One InkJet Printer

1 Answer

Says printer cartridge access door open when closed


No it will not complain for an open door if there is no cartridge. There will be a separate warning for no cartridge or toner not installed error. You might want to play around with the cartridge door a little and see for a possible paper stuck somewhere inside.

Apr 26, 2007 | HP PSC 2110 All-In-One InkJet Printer

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